Moving Authorities

Knock knock! It’s the moving police.

The Department of Transportation the D.T. is a federal body that, monitors and licenses the interstate moving industry through the Federal Motor Carrier Safety Administration (among other roles). By asking for your moving company’s U.S. Department of Transport Number (the U.S. DOT for FlatRate Moving is 488466), you can look up financial and other consumer information.

Their up-to-date website is an excellent place to learn about how to avoid fraud and make claims, what the consumer protection laws do on your behalf, and how you can exercise your rights to obtain fair service. Use this valuable resource to stay informed:
http://www.protectyourmove.gov/about/news-releases/moving.htm

The American Association of Moving and Storage a professional non-profit organization founded by movers, AMSA maintains quality standards and accountability to which all member companies must adhere to. While the organization does not endorse or recommend specific movers, it will provide a listing of members who are fully compliant with best practices in ethical and safety guidelines.

Visit the AMSA website at: http://www.moving.org/

How they can help you:

The AMSA is a valuable resource, providing consumers with information from a free and independent source. It provides details concerning industry arbitration processes for grievances and consumer complaints. Their website contains helpful information about packing, insurance, how moving jobs are priced, and FAQ’s about local, interstate and national moving.

Check out their free consumer handbook. The handbook contains details about regulations, accountability, contracts, charges, and common practices. It can serve as a guide to choosing the right moving company.

Download it at: http://www.moving.org/files/forms/consumer_handbook.pdf