DEPARTMENT OF TRANSPORTATION
The DT is a federal body that, among other roles, monitors and licenses the interstate moving industry through the Federal Motor Carrier Safety Administration. By asking for your moving company’s U.S. Department of Transport Number (US DOT for FlatRate Moving is 488466), you can look up financial and other consumer information.
Their up-to-date website is an excellent place to learn about how to avoid fraud and make claims, what the consumer protection laws do on your behalf, and how you can exercise your rights to obtain fair service.
Use this valuable resource to stay informed:
http://www.protectyourmove.gov/about/news-releases/moving.htmAMERICAN ASSOCIATION OF MOVING AND STORAGE
AMSA monitors movers.A professional non-profit organization founded by movers, AMSA maintains quality standards and accountability that all member companies must adhere to. While the organization does not endorse or recommend specific movers, it will provide a listing of members who are fully compliant with best practices in ethical and safety guidelines.
How they can help you.Visit the AMSA website at:
http://www.moving.org/The organization is a valuable resource, providing consumers with information from a free and independent source. It provides details concerning industry arbitration processes, in cases of grievances and consumer complaints. Their website contains helpful information about packing, insurance and how moving jobs are priced, and FAQ’s about local, interstate and national moving.
CONSUMER HANDBOOK, FREE
AMSA offers an excellent Consumer Handbook, available for download at:
http://www.moving.org/files/forms/consumer_handbook.pdfThe Handbook contains details about regulations, accountability, contracts, charges, and common practices. It can serve as a guide to choosing the right moving company.
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