TESTIMONIAL

Nita R

FlatRate did a marvelous, impeccable job packing up and moving my husband and me out of our third-floor walk-up in Brooklyn to Richmond, Virginia, 350 miles away, without dinging even a single cardboard box corner. Every mover on the team was efficient, focused, and very kind.  FlatRate helped us navigate and process a stressful out-of-state move and worked with us to nail down a truly affordable rate.

Dean Hazdi, our relocation specialist, is a perfectionist and came prepared with notebook and a list of well-researched questions. Of the four moving companies we interviewed, only Dean took the trouble to write down every piece of furniture in every room of our apartment. Dean even contemplated where he'd put my weighted hula hoop while touring our basement storage unit.

FlatRate is extraordinary. Our movers spent two days packing up our Brooklyn apartment, then drove down to meet us in Virginia. All while unloading our furniture with precise, thoughtful care and vigilance.
FlatRate made our move a little less traumatic and uprooting--I'd recommend to anyone anytime.
 

TESTIMONIAL

David M

Hi -

I wanted to send you a quick note that I thought Angel and Hector did a wonderful job on our move.  They were extremely professional throughout the entire process and offered to unpack and help with all of our items.  Furthermore, they arrived ahead of schedule and had our stuff unloaded quickly.  I will not hesitate to use your firm again for any moves we may have in the future.

Best Regards,
David Mann

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Ryan F

Miro,

Sorry for the late email, but I wanted to let you know how great the movers performed in my Aug move. They were very fast and very accommodating. Let them know I appreciate the work. The names are
below:

Uribe
Kirill
Steven
Nebojsa

Thank you,
Ryan

TESTIMONIAL

Jodie B

Hello,
Today is my moving day and I just wanted to express how pleased I have been with the service and quality of work thus far. From my initial call with Izzy to today with Jonathan, Stephen & Alex. You all certainly know how to make a move seamless. I would definitely recommend your company to friends & family.

Thank you,

Jodie B

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Marcia H

Hello Ladies,
The move went perfectly!  Soren was great, and if we can have him for the ‘out’ -- we would love it!
Thank you for your help coordinating this.
Best,
Marcia

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Emily W

Hi Tony!
We are totally exhausted, but wanted to take a minute to let you know how great you & the team were during our move.  We have nothing but good to say- we were totally blown away.  Thank you so much for all of your help- I will let Chelsea & Brian know how great it was.  Will let you know when the photos are done, if you want copies for yourself.
Thanks so much again- we'll definitely recommend you guys to everyone we know I'm NYC, and we'll call the next time we move, too!

Best,
Emily & Quentin

TESTIMONIAL

Holly B

Alex,
I just want to thank Flat Rate for the excellent job in moving my son from Palo Alto, California to Greenwich CT.  The truck arrived yesterday and the men - Richard and James were by far the best I have ever encountered.  They were polite, efficient and so accommodating. 

I have used Flat Rate several times for moves in NYC and also for moving another son from NYC to Seattle.  I have also recommended you to several other friends.

Please do let Richard and James know how much they were appreciated. 

I can assure you, that any of the next moves I need, I will be calling Flat Rate.

Thank you again,

Holly

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Rachel O

Dear Zuleika,
I couldn't be more pleased with my experience with FlatRate Moving and Storage.  Everyone I interacted with, from the sales team to the movers themselves (our foreman was named Adelfo) was nothing but positive.  Dealing with you on the phone was very pleasant and you were very helpful and easy to talk to.  I appreciated the fact that the estimate was guaranteed and that there would be no surprise charges come moving day.  I was feeling a little stressed the day before the move, but as soon as the movers arrived, I started feeling much better.  The movers were extremely fast, efficient, helpful and friendly. I was impressed at how fast the were able to pack and wrap up everything--it was actually entertaining to watch!  While walking around NYC recently, I have seen three FlatRate Moving trucks.  Yesterday I was pointing your truck out to some of my classmates at NYU Medical School and told them that if they ever had to move in the future, they should call your company.  I would definitely use FlatRate Moving and Storage in the future and I will continue to recommend your company to my friends and relatives.  One reason I chose your company is because of all the positive reviews I read online and my personal experience exceeded my already high expectations.  Thank you for your help in making the move not only easy but also enjoyable. 

Sincerely,

Rachel Okabe

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Vaibhav M

To Whom It May Concern:
I'd just like to express my appreciation at the professionalism of the Flat Rate Team during my long-distance move from Los Angeles to Connecticut. Urbie
and the movers did a fantastic job in safely unloading my items. I am
especially grateful that the move could be accomplished within my inflexible
time constraints. Thank you.
Sincerely,
Vaibhav M

TESTIMONIAL

Sharon G

Urbie and his crew just left after delivering our 10 boxes from New 
York in perfect condition! He is so nice and accommodating and his 
helpers were great. They did an excellent job of putting the boxes 
where we wanted them.
 
Thank you for a job very well done.

Sharon Grassini

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Liz R

Izzy,
All is great. The move was absolutely wonderful - from my original phone call with you through the last box set into my new apartment. The movers arrived on time, everyone kindly introduced themselves, and the moving/wrapping of furniture was quick but extremely meticulous. In the new apartment, they placed all my furniture where I wanted it, and were very careful with all of my belongings. Overall - and as expected given my previous move with FlatRate - the move was seamless and I will continue to recommend FlatRate to everyone.

Appreciate all of your help, and have a great rest of the week.

Best,
Liz
 

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Divya

Hi Miro,

I recently used Flatrate to move from NYC to SF. I wanted to say that Urbie and his team did a great job yesterday. I had a wonderful experience, and they delivered everything very quickly and smoothly.

Thank you!
Divya
 

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Cassie F

Ina,

We wanted to thank you and let you know that your movers were extremely professional, accommodating, and helpful. They did a really great job for us! We will be sure to recommend flatrate movers to future incoming tenants at our new office space.

Best,
Cassie
 

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Farai C

My move was really great. So great, I would like to chip in a little extra tip for the guys.

I tipped pretty well, but they did a better than pretty well job. Let me know if there is a way I can send a little extra something...

TESTIMONIAL

Claire G

I had a really pleasant moving experience with FlatRate.  The guys you sent over were very helpful, professional and efficient.  Everything was explained to me clearly.  You were also very helpful and easy to get ahold of.  It was nice to talk to the same person every time. 

I would recommend FlatRate to anyone moving in the city.  I will contact you at a later date to discuss moving my belongings out of storage.

Thank you Steve!

- Claire Gould

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Esther M

Thank you so very much for all your help and especially with your patience with me in the many changes in our inventory.  You were a great help in helping me feel confident that all would go well.  And, of course, all did go very well.

The crew you sent were very pleasant and professional.  They worked very hard and they were most cooperative. 

Again, thank you for all your help and in making our move a good experience.

TESTIMONIAL

Lindsay W

I had a wonderful experience with my move to Baltimore on Tuesday.
The moving team was prompt, hardworking, and respectful. Not one glass or plate was broken! Overall, I was very impressed with the quality of your company and sincerely appreciate all of your efforts. I will certainly recommend flatrate to any friends that are moving in the future. Thank you for everything!

Best,
Lindsay

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Andrea S

We moved!
Finally!
Thank you again for your patience with us. The constant changes of dates and articles were endless.
We appreciate you being so accomodating.
And, the movers, especially Adelfo was INCREDIBLE. They worked extremely hard and were so very pleasant as well.
It made such a stressful time so much easier on us.
My husband and I thank you and the movers a great deal.
We have posted a stellar review on the website....
 
Take care!
Andrea

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Ronna W

Dear Mr. Katz,

I wanted to email you to say how helpful DeJon Reid has been during my move that took place on June 25th.  Throughout the entire process, which is usually very stressful, DeJon has been incredibly helpful, efficient and on-top of everything, which made the process go smoothly.  I also had a minor issue to resolve after the move and when I called customer service nobody was able to help.  When that happened, I called DeJon and he saved the day and took care of everything very quickly and was nice in the process.  He was GREAT and I wanted to let you know that.

I am sure I will use Flatrate for my next move because of it and did recommend it to a friend who is moving.

Best,
Ronna W

TESTIMONIAL

Raffaele J

Hi Steve: I can't say enough good things about FlatRate Movong.  The staff was efficient, kind, and helpful.  They took extraordinary care with my things and made my move worry free.  I was moving from a larger space to a teeny tiny studio and at one point I was worried that everything wouldn't fit and that if it did I would never be able to find anything to unpack.  The guys said they wouldn't leave until I had a clear path to walk.  They dissassembled and assembled my furniture and even tightened up my dining room table when they noticed that it was wobbly.  I will never use another moving company.  I have moved four times in NYC and have always had horrible experiences.  Your company has reasobable prices, the online reservation was super easy, and my move was drama free.  Thanks for all of your help.

TESTIMONIAL

Patty D

Dear Sam:

I am writing to tell you how pleased I was with my move on Monday.  I was very fortunate to have been moved by Emmanuel, Michael and Jorge.  They were professional, polite, efficient and a pleasure to be around.  I would highly recommend FlatRate because of these three lovely gentlemen who made a very stressful day much easier for me and my family.

Best regards,

Patty Dreste

TESTIMONIAL

Corey A

Beth,

I can't thank you enough for all  of your help.  Choosing Flat Rate was the best decision we have made in a long time!  From our initial visit with you until the last dish was put away, the service that Flat Rate provided was exceptional.

Thanks again!

TESTIMONIAL

Martha A

Beth,

I wanted to take this opportunity to thank you for your superb customer service. It was a pleasure doing business with Flat Rate. It restores my faith in business—there are still professional companies out there!

Thanks again.

Sincerely,
Martha A

TESTIMONIAL

Darius Montvila

Best moving experience of my life (and there have been many!)!!! I will definitely use you again, and recommend you to everyone I know. Thanks!

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Jerico Woythaler

Thank you to my movers, what a fantastic job!!!!!

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Juanita DeLeon

The salesperson, Omeir was extremely professional,and accomodating. The moving team lead by Mark was professional, patient, and understanding. I would most certainly recommend FlatRate for anyone's moving experience, if you want a job well done.

TESTIMONIAL

Jack Rumble

left them to it and it was done. Great Job

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Matt Felder

The team worked very hard and the foreman was very informative and professional throughout the process. Everything from the pricing consultation to the move was handled as it should have been and I would definitely reccomend and use the service again. Thanks.

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Erin Ducharme

The movers were all very polite, professional, clean, hard-working. The team leader, Ben, was the same and did a great job directing the move.

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Alex Brofsky

The move was as easy as could be - thanks

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Yvelisse A. B

Id like to give accolades and strongly recommend without reservation Mr’s Naji Khalid, Hector Vargas, SouFiane Aidar, and Khudair Wisam for their excellent service during a recent move.

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Eric S

The movers that did the move were courteous, very professional and very careful in the handling of all my belongings. They were very efficient in their work and moved everything in a timely fashion. They were neat, sweeping and cleaning up anything on site. Also, there were no surprises in terms of the price quoted as I have experienced with other movers. I would highly recommend Flat Rate to friends and family as you certainly made what can be a stressful day, a rather easy and uneventful day of moving! Thank You

TESTIMONIAL

Alisa P

Flatrate was a wonderful company in which I would highly recommend to people. The movers were gentlemen. They took apart all my furniture, wrapped it so carefully and when we arrived to our new location they put everything back together again. The best part of all of this was the price was perfect and never changed. Thank you Flatrate for moving our family and leaving us with a smile!

TESTIMONIAL

Amy S

This was my 4th move with Flatrate, but my first time using Flatrate for a long distance move. While the whole process was more complicated and time-consuming, Flatrate still continued to impress me with the outstanding customer service. Flatrate's staff has always been so professional, helpful, and friendly: a perfect combination!! I am especially grateful to the two men who worked at my destination. They were exceptional! Thanks for another great moving experience!

TESTIMONIAL

Mark Ferreira

I'm happy to report that the move went great! Your guys were very professional from start to finish and they worked extremely fast. To be honest I was in shock at how fluid and seamless the move was. They were completely finished by 2pm, which was great. I would recommend you guys to anyone I know that is moving and will certianly use you all when I move myself in the upcoming months. Thanks so much for all your help.

TESTIMONIAL

Adam Bowker

From start to finish, our moving experience with FlatRate was absolutely exceptional. Every facet of the move was impeccably handled with ability, competence, and incredibly hard work (Our new apartment is a 6th floor walk-up.) They provided extra boxes and tape when we ran out, helped to pack what we hadn't finished before they arrived, and dismantled and reassembled several pieces of furniture. When we unexpectedly hit a snag that caused us a 20 minute delay, Ramon and his team took it in stride, handling the problem with grace and professionalism.

TESTIMONIAL

Alyson S.

The foreman was Albert and I believe the other two team members were named Michael and Manuel. They did a SUPERB job!! They showed up right on time, which is more than appreciated. Right from the start they made it clear that they were here to make the move easy for us and we should just relax, which, believe it or not, is not as easy as it sounds, but we did our best to stay our of their way and let them do what they do best

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Kelly Reed

Moises and his crew were great- they were timely and very efficient. They conducted themselves very professionally and I would be happy to recommend them. Joy, my Relocation Consultant, was very helpful in organizing the move. Overall, Flat Rate provided an excellent moving experience and a lot of flexibility.

TESTIMONIAL

Eric Goldberg

Each step of the way -- everything was great; the sales process, the packing, the movers. Everyone was very customer-focused and made me very comfortable with the company and my choice. It was clear that the entire team was focused on making the customer happy.and I was!

TESTIMONIAL

Meredith Elliott

I just want to commend Manuel and his team for a flawless move. From the moment they arrived everything went flawlessly. They could not have been more efficient and professional. I have never had a move that was so stress-free. I will recommend Flat Rate to anyone I know who is moving. Thank you so much for having our transition into our new home start off on such a positive note.

TESTIMONIAL

Hector & Maria Pijuan

The FlatRate movers were excellent! I can't say enough about the great job they did and how quickly everything was moved to our new home. They were prompt, courteous and very professional. They definitely know their business! We would highly recommend FlatRate to anyone planning a move.

TESTIMONIAL

Andrew Klein

I thought the Foreman and the moving crew were tremendous. They were prompt, courteous and professional. They went out of their way to take the stress out of the move, Absolutely nothing presented a problem to them. I couldn't have asked for a better situation and I would highly recommend them to all my friends & colleagues.

TESTIMONIAL

Shannon Thomason

My move date changed several times, and the salesperson I worked with, was always very helpful and accommodating. On the day of the move, the team arrived early and worked HARD, all day long. I was unsure of the cost at first (it had been several years since my last move. Once I saw the reality of the move effort, I realized it was worth EVERY PENNY. Totally happy with FlatRate's services, A+!

TESTIMONIAL

Bryan Dunn

My experience with FlatRate was exceptional. Jose and his crew were professional, very respectful, and even great with the kids! I highly recommend FlatRate to anyone for any kind of move. The crew and my experience with FlatRate is that what is normally a stressful process was very easy and affordable! Lastly, not a single scratch on anything. Job well done!

TESTIMONIAL

Karen Murphy

I want to express my hearty appreciation to you for the excellent service your company provided me recently From start to finish, beginning with Stephen who booked my move, this experience was by far the best and easiest I have ever had moving. Please be assured that I will be recommending you to all my family and friends who may need to move.

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G. Michael Gay

Let me just say that I was shocked, amazed and so pleasantly surprised at how fantastically everything went. All that service, quality and follow through for a great value. Three things are for sure: 1) I will move again. 2) I will call Flatrate to do my move. 3) Next time, I'm trusting Flatrate with all my valuables and not wasting time myself.

TESTIMONIAL

Aziz M. Ulug

My move went very well. The team (Niko and 2 members) were very good. I think they were the best movers that ever moved me. They were very competent in their work (nothing got broken), also had nice personalities. They all smiled and did their work.

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Delivette Castor

Perfect!!! Thank you for all of your accommodations. I would like to submit a review of my experience with FlatRate, and to comment on the excellent and high level of support and service that you provided.

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Melissa Callahan

I have lived in NYC for 15 years, and have moved 17 times and I must say this was the best one. The team you sent was incredible. They arrived on time, got things done, and left with no troubles. Absolutely perfect. I had been stressed and anxious, but as soon as they arrived they took care of everything. And FAST too

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Devin Fitzpatrick

THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!! I cannot thank you and FlatRate enough. I had the BEST movers I have ever had before and most importantly they put my needs first. They were considerate about my furniture and how to move it in the best way and keep it protected.

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Merrilly E. Noeth

Moving is generally a nightmarish experience but your people are professional and were cooperative, on time and did their jobs so competently it was simply part of our business day. They even provided extra help where we needed it and worked quickly.

TESTIMONIAL

Yaara Bank-Plotkin

Dear Dejon, I wanted to thank you again, and tell you that our experience today was great! The movers took care of everything very efficiently, and we were very pleased with their work. Thank you so much for setting up this appointment so quickly! We will move around late Fall or early Winter (depending on when our next apartment is ready), so we definitely look forward to working with Flat-Rate and you again, for packing & moving services. Thanks so much! Yaara Bank-Plotkin

TESTIMONIAL

Nancy Kwak

Very professional and incredibly efficient! I LOVE this company. I've moved five times in the past five years, and I will never use another moving company again. I no longer have to worry about "special deals" or a "new price" after my stuff is held hostage. I no longer have to worry my furniture will arrive with parts missing or seriously damaged. I'm thrilled!

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G.L.

I wanted to thank you for all your help and the movers did and extremely good job. I was really happy with them. They arrived earlier than scheduled, were very careful with my new furniture, took all that need to be unassembled apart, assembled all the furniture back and were just great. thank you!

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S.H.

I used Flat Rate for two separate moves recently, both from Brooklyn to Los Angeles. Without exception, every representative was kind and willing to help. I had contemplated using a specialized mover to ship some very important recording studio items, but after having them move my personal items, there was no need to go anywhere else. In fact, there is no need to EVER go anywhere else. Ina Korac was an incredible help in both instances. Igor & Juan's crews treated our possessions with care and respect. You give your life over to someone when you move - I'd give it over to Flat Rate for the next one, no doubt about it. Thank you so much.

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L.A.

Everyone was extremely helpful from beginning to end. When I realized I was having car problems getting out to the delivery address, Jessica and the moving crew quickly presented different solutions/options. Ultimately, everything worked out as planned, but in the moment of crisis, their quick response with a potential change of plans was reassuring. Very happy with tne quality of service!

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A.F.

The FlatRate contacts with whom I dealt ably assisted us every step of the way. The only major problem we had, which is something I believe can be avoided in the future fairly easily, was that the battery in the truck died. Whereas this was not a huge problem in an of itself, I did all the legwork for finding a tow company to procure a jump start for the truck and this took several hours total. FlatRate should equip ALL its drivers and dispatchers with emergency contacts for the location from and to which moves are occurring, so the customer does not need to do this legwork. Otherwise, we were quite pleased and will use FlatRate again.

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MICHELLE & JACK SCHWARTZ

"We are writing to inform you that our move on Sunday, March 11, 2007 with your Flatrate movers was not only a successful one but an enjoyable one as well. It was only fourteen months ago that we were in touch with your company for the first time about a move we were making in January 2006."

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JIM SCHOFER

"When planning for the move, we were considering two or three other companies. However, I can easily say that aside from price it was the customer service and sense of ease from you personally that finalized our decision to use FlatRate"