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Moving FAQ

How much do movers cost?

There are several ways moving companies determine cost. Our all-inclusive, no-surprise pricing model is in our name!

With FlatRate, you control the price since it is based on your inventory:

  • Factors such as furniture size, the number of large items you have and the level of item
    fragility all play roles in determining moving costs.
  • The estimate your Relocation Consultant gives you will be the price you pay as long as your
    inventory stays the same.
  • Should your inventory change, you must let us know at least two days in advance of your move.
    The price will be adjusted upfront, so again, there will be no surprises.

 

What is Flat Rate pricing?

Flat rate pricing charges one fee for the entire move. We factor in fuel costs, truck depreciation,
inventory list, and the value of your possessions. FlatRate avoids hourly pricing in order to provide
our customers peace of mind. Every move is different, and we believe charging hourly is an antiquated approach for today’s modern world.

 

How does FlatRate differ from other moving companies?

  • Our pricing: your guaranteed price never wavers, unless you change your inventory list.
    This allows you to budget properly for moves down the road or cross-country.
  • Our state-of-the-art dispatch center and storage facilities, coupled with top-in-class
    training for all employees on a regular basis, also set us apart from other moving companies.
  • Wardrobe boxes and packing for specific items such as lamps, electronics, and photographs
    are provided free of charge.

 

Is FlatRate licensed?

Always ask this question of your movers! Yes, FlatRate Moving carries all necessary licenses and insurance policies to move you to/from anywhere.

 

Do you charge for wardrobe boxes?

FlatRate provides wardrobe boxes on the day of your move free of charge. While the wardrobe boxes are free (they are returned to us after your move is complete), you will be charged for the space they take up in the truck.

Does FlatRate include boxes and packing in the moving price?

FlatRate only provides free wardrobe boxes and free packing for specific items that include
lamps, electronics and photographs. We also include quilting to protect your furniture during
the move.

FlatRate offers packing services and boxes at additional costs. We recommend asking your
moving consultant for an on-site estimate to understand how much you can expect to pay for
packing your possessions in our different size boxes.

How much should I tip movers?

How much to tip movers is a universal question with a very subjective answer: whatever their service was worth! If our employees go above and beyond — and they often will — you might consider giving them additional compensation. Keep in mind that FlatRate pays employees above the industry standard.

 

Does FlatRate have a rewards program?

Find out how FlatRate rewards its customers through the Loyalty Club.