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Movers downloading furnitures from the truck

How to troubleshoot your move in advance

Moving is stressful under the best of circumstances, even more so when something goes awry. Tales of extreme delays (or no-shows), broken lamps and TVs, missing boxes, and rude workers who ignore your requests—or threaten to hold your sofa hostage until you pay exorbitant fees—are all too common in New York City.

Thankfully, there are ways to anticipate problems and prevent them from happening in the first place.

“The most important step you can take is choosing the right moving company to begin with,” says Dejon Reid, vice president of sales at FlatRate Moving, a full-service company that established the all-included flat-rate pricing model in NYC and shifted the way people relocated locally and worldwide.

Read on for more guidance to ensure your move is smooth, successful, and stress-free.

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What to know about storing your belongings during a renovation

Renovating an apartment or brownstone in New York City involves multiple moving parts, so it can be all too easy to overlook an important consideration: Where are you going to store all your furniture and other belongings?

The last headache you need is for your favorite sofa, collectibles, or apparel to be lost or damaged during the project, so as with all things reno-related, the key is to plan ahead.

“We get called about this all the time,” says Dejon Reid, vice president of sales at FlatRate Moving, a full-service company that established the all-included flat-rate pricing model in NYC and shifted the way people relocated locally and worldwide.

He explains that there are two basic options depending on the scope of the renovation:

If you are doing a gut renovation, everything obviously needs to come out and in these cases, it’s like a traditional move where everything is packed and taken to an off-site storage facility…

Sustainability Meets Creativity: Artist Jordan Barker Explores Possibilities for One of New York City’s Biggest Waste Problems

Sep 27, 2023 New York Weekly

New York City has long been a hub for artistic expression, and emerging artist Jordan Barker is making waves in the heart of Manhattan’s Flatiron District with his latest painting, “Breezin’.” Jordan’s innovative collaboration with The Box Store by Flatrate Moving is turning heads and inspiring creativity as he reimagines cardboard in an entirely new light. Using only his hands and a cardboard box as his brush, Jordan masterfully blends colors and textures to create a stunning representation of the warm ocean air and the sensation of the sun-kissed waves.

“In a world flooded with cardboard boxes and an ever-increasing stream of shipments, I became acutely aware of the mountains of cardboard that surround us. It struck me that we are not just consumers; we are stewards of our planet. In my pursuit of sustainability, I found an opportunity to breathe life into what’s often discarded. With my hands and imagination, I transformed cardboard from a shipping vessel into a functional tool—a testament to the power of reimagining, recycling, and reinventing,” said Jordan Barker.

Man with red T shirt moving a couple of boxes

My movers got two parking tickets while unloading my stuff. Do I have to pay?

Sep 20, 2023 BrickUnderground

Usually a moving company will pay for parking tickets, according to our experts. But it depends on who you hire and what’s included in the price.

Parking in NYC is like a game of musical chairs with very few winners. It’s notoriously difficult—so much so that you can watch a whole HBO episode about it—and that’s just for regular-sized cars.

For moving companies, parking tickets are part of the cost of doing business. And that’s a cost they bear, says Dejon Reid, vice president of sales for the moving company FlatRate Moving.

“The city doesn’t accommodate free parking for moving trucks, so there’s usually a charge associated with the moving company,” Reid says. “We as a company know how a city operates. When we go to a move, the possibility of getting a parking ticket is almost 100 percent….as a company, FlatRate never charges clients for parking tickets.”

FlatRate Moving Opens First Retail Store in Flatiron District

June 17, 2021 Commercial Observer

FlatRate Moving is getting into the retail game.

The Manhattan-based, self-storage and moving company will open its first retail outpost, dubbed “The Box Store,” at 936 Broadway on Thursday.

The 5,000-square-foot Flatiron District store will sell packing materials and also serve as a hub for shipping services, according to the company. This includes a pickup for Amazon packages, a shipping service for bicycles, and mailboxes.

FlatRate also launched a service where people can drop off or pick up items from its storage facilities around the country, and even created a conference room for up to 10 people to rent.

“This new retail store is all about creating a successful moving experience,” Sharone Ben-Harosh, founder of FlatRate, said in a statement. “Planning and packing are important for a successful move and people’s possessions need special care that we can provide.”

The store also plans to host workshops for people to learn the best way to pack for a move.

The Mistake Most People Make When Choosing Between Flat-Rate and Hourly Movers

May 19, 2019 Apartment Therapy

If you’re prepping for a move, you may wonder if you should go the flat-rate route or pay hourly for movers.
Really, this is a choose-your-own adventure type of situation.

Are you moving a long distance? Or do you just need help moving some big items, like a piano or a cumbersome piece of furniture? If you answered yes to either of the above questions, your best bet is probably a flat-rate move, says Pat Byrne, Operations Manager at Moving Ahead Moving & Storage in Long Island, New York.

Is your move a local one, and fairly easy? If your nodding “yes, I hope so,” hiring movers on an hourly basis may be a good bet, Byrne says.