Moving Safety Leaders
FlatRate Moving Claim Rate
Beating the moving & logistics industry's average for 20 years.
vs
National Average Claim Rate
According to AMSA, in the U.S., 1 in 5 moves results in claims.
Countries Served Annually
And with 160+ travel agents in our global network, we are experts in foreign regulations and custom-clearing process for your safe move.
Moves Served Annually, World-wide.
Among which are 250,000+ New Yorkers using our service.
Our Methods & Technology
Daily-Inspected and Cleaned Trucks
FlatRate operates a wide variety of vans and trucks that are inspected daily and professionally cleaned, ensuring that our fleet is always prepared and safe for your move. All trucks are equipped with real-time GPS tracking so you can see the route your inventory is taking.
High-Tech Dispatch & Control Center
Our high-tech dispatch and control center monitors all FlatRate moves in real time, making sure everything goes as planned, and allowing customers to communicate with our team whenever is needed.
Real-time Truck Tracking
Ahead of the competition and innovating the way people move, FlatRate uses exclusive technology tools that enhance safety and the quality of our service. With MyFlatRate app, you can track your truck, message the team, manage your move and create your own photo inventory.
Automated Planning
With tailor-made planning for your move and location, we offer specific schedules, timelines and floor plans based on the information gathered by your Relocation Consultant.
Professional Training Program
Making sure our moving experts are always ready to deliver high-quality service, our Moving School educates and trains our movers on safe moving procedures.
Best-in-Class Storage Facilities
Our storage facilities are equipped with 24-hour security through personnel, keypads, and constant video monitoring.
Climate-controlled storage rooms are available for temperature-sensitive items.
Ready to get moved?
Packing & Protection
Packing with Special Procedures & Care
Every item requires different treatment — lamps go in special boxes, mattresses are inserted in appropriate bags and flat screen TVs have their own packing procedures.
High Quality Packing Tools & Material
FlatRate only uses top-tier materials like high-quality blankets, boxes & tapes. We also use heavy duty boxes for long distance or international moves.
Packing For Long Distances
We double wrap your items according to the distance you’re traveling. We add special protection to ensure they will stay in great condition and also shrink wrap them to protect from dust accumulation.
Custom Wood Crating & Art Packing
Specialized in moving paintings, sculptures and full exhibitions, our moving experts make custom crates at our wood shop in the Bronx — ensuring that your item is safe with a tailor-made crate.
Items We Always Pack For You
Hard-to-pack items are always included as part of our standard moving package. We know from experience it’s better to leave these things to the professionals so we always take care of TVs, lamps, electronics, mirrors, sculptures, glass or marble items. For special items like pots & pans, dishes, books and all of your hanging clothes, we can also special-pack for you.
Comprehensive Valuation Protection
All our moving & storage plans include free basic coverage. We also offer comprehensive valuation options available for you to add for an extra protection.
Moving Safety Tips
How to Safely Move With Your Pet
Moving is often a stressful time, especially when animals are involved. However, when you take a little time to prepare, moving with your pet can be a fun experience. Before going anywhere with your pet, always…