Moving Safety Leaders

According to AMSA (American Moving & Storage Association), the moving industry is one of the most diverse in the country with 7,000 companies operating in 13,900 locations. Annually, FlatRate serves around 20,000 clients and has a stellar track record of low claim rate and is well-versed in foreign regulations and custom-clearing processes.
5%

FlatRate Moving Claim Rate

Beating the moving & logistics industry's average for 20 years.

vs

National Average Claim Rate

According to AMSA, in the U.S., 1 in 5 moves results in claims.

20%

Countries Served Annually

And with 160+ travel agents in our global network, we are experts in foreign regulations and custom-clearing process for your safe move.

120+
20,000+

Moves Served Annually, World-wide.

Among which are 250,000+ New Yorkers using our service.

Our Methods & Technology

The fleet of FlatRate trucks

Daily-inspected and Cleaned Trucks

FlatRate operates a wide variety of vans and trucks that are inspected daily and professionally cleaned, ensuring that our fleet is always prepared and safe for your move. All trucks are equipped with real-time GPS tracking so you can see the route your inventory is taking.

Fleet at FlatRate

A FlatRate mover stacks boxes

High-Tech Dispatch & Control Center

Our high-tech dispatch and control center monitors all FlatRate moves in real time, making sure everything goes as planned, and allowing customers to communicate with our team whenever is needed.

A person holds a phone with the MyFlatRate app open

Real-time Truck Tracking

Ahead of the competition and innovating the way people move, FlatRate uses exclusive technology tools that enhance safety and the quality of our service. With MyFlatRate app, you can track your truck, message the team, manage your move and create your own photo inventory.

FlatRate App

The FlatRate dispatch center

Automated Planning

With tailor-made planning for your move and location, we offer specific schedules, timelines and floor plans based on the information gathered by your Relocation Consultant.

A FlatRate movers trains a class of new movers

Professional Training Program

Making sure our moving experts are always ready to deliver high-quality service, our Moving School educates and trains our movers on safe moving procedures.

Perfect Movers at FlatRate

A FlatRate storage facility

Best-in-class Storage Facilities

Our storage facilities are equipped with 24-hour security through personnel, keypads, and constant video monitoring.
Climate-controlled storage rooms are available for temperature-sensitive items.

Storage Solutions at FlatRate

Packing & Protection

To keep your items safe, our moving experts have a specialized packing and protection approach to each item, developing a plan to how they will pack and what materials are needed to ensure a safe arrival.

Packing with Special Procedures & Care

Every item requires different treatment — lamps go in special boxes, mattresses are inserted in appropriate bags and flat screen TVs have their own packing procedures.

FlatRate Packing & Unpacking

The FlatRate book drive

High Quality Packing Tools & Material

FlatRate only uses top-tier materials like high-quality blankets, boxes & tapes. We also use heavy duty boxes for long distance or international moves.

Visit Our Box & Supply Store

Packing For Long Distances

We double wrap your items according to the distance you’re traveling. We add special protection to ensure they will stay in great condition and also shrink wrap them to protect from dust accumulation.

Learn more about Packing Services

FlatRate movers wrap a piece of furniture
FlatRate Carpentry services

Custom Wood Crating & Art Packing

Specialized in moving paintings, sculptures and full exhibitions, our moving experts make custom crates at our wood shop in the Bronx — ensuring that your item is safe with a tailor-made crate.

Learn more about Packing Services

Items We Always Pack For You

Hard-to-pack items are always included as part of our standard moving package. We know from experience it’s better to leave these things to the professionals so we always take care of TVs, lamps, electronics, mirrors, sculptures, glass or marble items. For special items like pots & pans, dishes, books and all of your hanging clothes, we can also special-pack for you.

Full List of items We Pack for You

A mover wraps cutlery

Comprehensive Valuation Protection

All our moving & storage plans include free basic coverage. We also offer comprehensive valuation options available for you to add for an extra protection.

Moving Safety Tips

How to Safely Move With Your Pet

Moving is often a stressful time, especially when animals are involved. However, when you take a little time to prepare, moving with your pet can be a fun experience. Before going anywhere with your pet, always…

Tips for Moving Your Fine Art and Priceless Sculptures

All art deserves to be treasured — real deal or faux. And if you are lucky enough to own a genuine Van Gogh, Michelangelo, or a simple imitation, transporting any form of art during a move takes preparation…

9 Crucial Tips for Packing and Moving Delicate Furniture

Seeing as furniture is so heavy, it is sometimes easy to overlook the fact that it can also be delicate. Whether it’s an ornate stool, an antique cabinet or just a desk with lots of moving parts, moving your…