Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Varvara G.
New York • January 11, 2022

We have had great experience with this moving company, starting from the sales person on the phone to the actual moving guys everyone was beyond polite and professional. Will definitely…

Steve G.
New York • January 11, 2022

Highly recommend this company to anyone in need of a moving company. They were very responsive, priced appropriately, on time and efficient.

Mia H.
New York • December 3, 2021

I had the pleasure of receiving help from the best moving team! They were warm, effective, diligent and speedy! Each mover went above and beyond, while also being careful and…

Robert V.
New York • December 3, 2021

Everything was first class from initial estimate to final move. The movers were on time, friendly and efficient. On delivery to my sister-in-law in Philidelphia she was so impressed by…

Chasity M.
New York • November 22, 2021

This company was amazing from customer service to the move. Everything was handled professionally and on time. I will always recommend FlatRate for moving.

Natasha P.
New York • November 21, 2021

These movers are quick and thorough. From beginning to end it was a relatively painless move. They figured out how to get large awkward furniture through small doors with ease.…

Quinn M.
New York • November 4, 2021

The team was on time, super friendly, worked quickly and carefully and my move day was a breeze!! Alejandro was my foreman and he absolutely went above and beyond. I…

Sharlene S.
New York • November 3, 2021

From the moment I called and made the arrangements I got excellent service. They communicated with me every step of the way and followed up afterwards. My movers were professional…