Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Ridwan F.
New York • July 25, 2021

Very professional, efficient, courteous, no nonsense moving company. Straightforward pricing and transparent communication. We felt valued and not taken advantage of. I highly recommend FlatRate moving company for anyone looking…

Natalie G.
New York • July 24, 2021

Prompt, organized, and very careful with my belongings. I live in a 4th floor walk-up and they brought up several pieces of furniture in perfect condition. They wrapped up pieces…

William C.
New York • July 24, 2021

Fantastic move from NYC apt to Mass. Managed even w sidewalk chopped up for repairs in front of building. Highly recommended.

Jane B.
New York • July 21, 2021

This moving crew was efficient, professional, customer service oriented, and took great care packing and unpacking my belongings. Always be mindful of time on task they worked within estimated timeframes—packing…

Elaina M.
New York • July 20, 2021

FlatRate Moving are amazing. Made my move easy and stress free. Very professional and most importantly they are VERY FAST. Moving is always such a pain and a hassle but…

Matthew D.
New York • July 19, 2021

This team was amazing. They helped us out tremendously! Saved us from an awful situation by bending over backwards to help us out. We are incredibly grateful.

Veronica F
New York • July 7, 2021

The only mover I would use going forward. Used Flatrate for my last 4 moves in New York, I wouldn’t even shop around to compare prices. By far the best I…

Mark O.
New York • June 27, 2021

Not free but not expensive. Really easy from start to finish. Yesterday was a busy day but our stuff arrived safe and sound, movers were friendly and professional and hard…