My FlatRate App - Flatrate Moving

Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

Flatrate app available on

See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Carol M.
New York • October 30, 2022

We are over the moon happy with the services rendered by FlatRate! Sef and the team, were punctual, courteous, professional, friendly, meticulous in how they wrapped our belongings, and worked…

Michele Z.
New York • October 30, 2022

The entire team goes above and beyond with changes, corrections and empathy for what I was going through. This is my second time using them and would recommend 100% of…

Abdallah S.
New York • October 5, 2022

Everyone was very professional, patient, helpful, and courteous. We really liked everyone from the team and would use your services again. Steven in particular was a fantastic lead, and Christian…