Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Chase F.
New York • October 21, 2019

There is no single problem raised from my side. I will surely use their services again. They took care of my belongings, which gave me an immense relief. I’m very…

Erma J.
New York • October 18, 2019

Thank you Flat Rate and team for helping me through my first move ever. I was moving from London to New York and guess what they have offices in both…

Cheryl F.
New York • October 16, 2019

This was my second move with FlatRate and they did not disappoint. From quote to move it was an easy process Moving in and out of a tiny NYC apartment…

Logan D.
New York • October 16, 2019

I was in a need of professional movers. So I just preferred Flat Rate Movers. Their service is too good. Now I’m completely satisfied and happily moving to places.

Jill F.
New York • October 10, 2019

This was my second time using flat rate. They’re always on time, efficient, and the movers were so lovely and made me feel really relaxed about the whole process. They…

Dore D.
New York • October 9, 2019

I am very satisfied that we used Flatrate Moving for our move. I felt less stressed as they answered all my doubts that I had related to the move. The…

New York • October 7, 2019

There are not enough stars to recommend this company. Every person who I worked with from dispatchers to the moving team made the experience less stressful. The move could not…