Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Angie P.
New York • April 2, 2021

New York to New Jersey – Great staff, personable, courteous, careful, efficient and attentive. A joy to work with, would definitely recommend without reservation.

Gregory K.
New York • April 1, 2021

The movers were great. They were punctual, efficient, and courteous. I moved from NYC to upstate, and I couldn’t have asked for a better experience.

Mark F.
New York • March 31, 2021

I recently used flat rate and the service was great. The day of the move the foreman and team were professional and very organized. The foreman May and cooper to…

Erin B.
New York • March 27, 2021

Not only did FlatRate help us out of a jam with booking less than 24 hrs, the team was amazing and professional and so very helpful! 100% recommend this team.…

Yves D.
New York • March 27, 2021

Great job. Responsive to quote, helpful on the phone, great moving experience, fast and uneventful. Will use them again.

Ben B.
New York • March 24, 2021

FlatRate stuck by their promise of sticking to their original price quote. The guys who came had a clear plan, and everything went safely from point A to point B…

Stella Q.
New York • March 24, 2021

The movers were on time and professional. They communicated well and made the move easy. I was impressed by the speed and care they used to make our move go…