Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

Flatrate app available on

See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.

Reviews

Lisa M.
New York • January 22, 2020
★★★★★

This company is the absolute best! We used them to move out of our apartment into a temporary space and needed a lot of help packing up 20 years of…

Jon S.
New York • January 21, 2020
★★★★★

My Flat Rate team was really great. On time, incredibly professional and most of all, so gentle with my stuff. I’ve got a bunch of antiques, and they were so…

Terry M.
New York • January 21, 2020
★★★★★

Move was quick, efficient, and stress-free! Price was very affordable , and flat rate meant there was no surprise fees or charges. Will definitely recommend to friends and family, and…

Emily M.
New York • January 13, 2020
★★★★★

The staffs in Flat Rate Movers are too good and skilled. They were very quick in packing and unpacking my possessions with great care.

Guadalupe L.
New York • January 3, 2020
★★★★★

I choose Flat Rate Movers over 2 companies, as I got many positive feedbacks about them. The packing staffs were good and professional in packing household goods. Everything went perfect.…

Michael K
New York • December 30, 2019
★★★★★

Everyone at FlatRate was efficient, friendly, accommodating of all my requests; they offered no-strings “flat rate” that beat its competitor, delivered all my assets intact and on time — going…

Brandon C.
New York • December 29, 2019
★★★★★

FlatRate moving made my move from Jersey City to Manhattan a breeze taking extra care to wrap each item and even provide additional shrink wrap since it was raining. Would…

Mel G.
New York • December 19, 2019
★★★★★

Price was right and getting everything scheduled with my buildings was super easy. Movers were professional and super fast. Would recommend.