Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Jane A.
New York • November 24, 2019

These guys were great. We called on Saturday night and they came on Sunday morning. They were right on time, charged what they had quoted and did a great job…

Joanne B.
New York • November 22, 2019

Very good experience. The team was efficient and experienced. Have used Flat Rate twice and will use again

Ian G.
New York • November 14, 2019

This was my first time using FlatRate (or any professional mover, for that matter). I was really impressed by the results – the movers were able to get everything packed…

Michelle B.
New York • November 14, 2019

Flat rate movers were very efficient, caring and responsible. The guys who came took very good care of all of our belongings, which was a relief. The company is also…

Mab Y.
New York • October 29, 2019

Flat Rate Moving came in handy for moving a large amount of electrical supplies for our business that I help operate. We were handling all the electrical work for a…

Jesus J.
New York • October 25, 2019

I have been using their services for long time, as my job has lots of transfer. Currently, my relocation turn is New York. The moving experience is super exceptional. Keep…

Austin L.
New York • October 23, 2019

Flat Rate Movers made my relocation a hassle free process. Though relocating from NY is a tough job, they made it easier. Their services are highly recommended. I wanted to…