Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


Marion A.
New York • July 22, 2020

[My rep] helped me coordinate a complex storage + international move and went through multiple iterations of a contract to offer me the best possible solution. On the actually move day,…

Francisco G.
New York • July 21, 2020

Perfect moving experience thanks to Flatrate moving! They had a wonderful attitude, and completed the move without any issues. This by far has been the best moving company I have…

Lee M.
New York • July 17, 2020

I am moving from NY to California. I found the thought of a cross-country move very stressful. Flat Rate Moving was extremely helpful in helping me sort everything out. They…

Nicholas N.
New York • July 16, 2020

I loved working with Flatrate Moving! They made is so easy for me to move during the Corona virus. I didn’t have to make any contact with them, the move…

Georgina S.
New York • July 13, 2020

I never write reviews but this was truly OUTSTANDING. I used them as a referral from a friend but of course you never know what the service will be like…

Danny A.
New York • July 10, 2020

FlatRate Moving made our very dreaded moving the easiest, nicest experience we’ve ever had with any kind of New York company. Excellent customer service and they moved our entire apartment…

Harvey O.
New York • July 9, 2020

Flatrate Moving has been so amazing with my big move! They are a positive moving team, they are very happy to help. The app they had me download made it…

Yvone S.
New York • July 7, 2020

Safe moving during this epidemic, Flatrate moving made it so easy for me to monitor my moving from an app they had me download. I was able to be present…