Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.
Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.
Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.
Happy with your move? leave us a review and feedback about your experience!
For the physical inventory itself, we partner with Voxme, a digital inventory tool our crews use on move day to log every item, photograph any pre-existing condition, and tag your boxes with barcoded labels. That replaces stacks of paper checklists with a clean digital record from pickup to delivery — better for accuracy, better for the environment, and better for your peace of mind.
When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.
Manage your move on our portal
Flatrate app available on
We were so appreciative of the time and care the movers took with our move from NY to VA. We have been amazed at how carefully everything was packed! They…
I am definitely satisfied with FlatRate! Everything went smoothly. Very professional; they made my move seamless, and the moving guys were great!!! FlatRate will not disappoint!
The team on the day helped make a difficult situation better for me and for that I appreciate all of them. They are professional, accommodating and on point with everything…
Outstanding service from the initial phone call to the end with the movers.
We once again had a wonderful experience. We had a bit of a crisis when the elevator in our building was out of service on the day before our move,…
Overall positive and supportive experience. Even when things didn’t go as planned it was resolved right away.
Everything was done to perfection. From the moment the Sales Rep walked in until the Movers said goodbye after a fantastic moving job. I can’t thank my Rep enough for…
Moving with Flat Rate was the smoothest moving experience I’ve ever had. The crew was efficient, professional, and kind. Shoutout to the whole moving team!