Moving glossary - Flatrate Moving

Simplifying your Moving Experience

We’ve compiled a comprehensive moving glossary designed to help simplify your moving experience. This invaluable resource provides concise definitions and explanations of key terms associated with the moving process, ensuring a clear understanding of every aspect of your moving journey.

Accessorial Services

Additional moving services provided by moving companies

Additional Services

Moving services that fall outside transportation services and charges

Appliance Dolly

A specialized hand truck designed to move heavy appliances like refrigerators, washers and dryers

Assessed Value

To estimate the value of a shipment used to determine the moving companies liability in case of loss or damage

Abnormal load

A shipment of cargo that exceeds standard size or weight limits allowed on roads or transportation infrastructure. It typically requires special permits, planning, and precautions due to its size, weight or dimensions. Abnormal loads can include oversized machinery, equipment or large items.

Access Hours

The designated times which you are allowed to access a particular location for the purpose of moving or transporting your belongings

Additional Stop

A supplementary location where movers are requested to make an extra pick-up or drop-off during the moving process.

Air Freight

The transportation of goods or belongings by aircraft

Auto Transport

A service that involves the shipment of vehicles from one location to another

Bill of Lading (BOL)

A legal document that serves as a contract between the shipper and the mover. It includes details about the shipment, terms and conditions, and evidence of receipt.

Binding Estimate

A written agreement that guarantees the cost of the move based on the estimated weight or volume of the goods.

Bubble Wrap

A plastic material with air-filled bubbles used for cushioning and protecting fragile items during a move


The transportation of goods or cargo on the return trip of a truck or other means of transport after delivering the initial load or reaching the destination


The process of utilizing available space on a vehicle or truck for a return trip after delivering the initial load or reaching the destination

Bill of Lading

A legal document that serves as a contract between the mover and the customer. It outlines the terms and conditions of the moving agreement, documenting the details of the shipment being transported

Billable Weight

The weight used for calculating the cost of transportation services. It is the weight that determines the charges applied by the moving company for moving your belongings.


The moving company or transportation service responsible for transporting goods from one location to another

Climate-Controlled Storage

Storage units equipped with temperature and humidity control to protect items in the unit


Combining multiple shipments into a single shipment to save costs and maximize space


A box or container typically used for packing and transporting belongings. They are designed to provide a protective enclosure for items during a move, ensuring their safe handling and efficient organization

Climate-Controlled Truck

A vehicle used for transporting belongings that is equipped with a system to regulate and maintain specific temperatures and humidity levels within the truck's cargo area. It is designed to provide a controlled environment that helps protect sensitive or delicate items from extreme temperature variations, moisture, and other environmental factors that could possibly cause damage.

Climate-Controlled Warehouse

A storage facility or warehouse specifically designed to maintain stable temperature and humidity levels within the storage area. It provides an environment that helps protect items from extreme temperatures, humidity, and other environmental factors that could potentially cause damage.

Commercial Move

The process of relocating a business or commercial entity from one location to another.

Consolidation Warehouse

A facility where items from multiple customers or shipments are temporarily stored and combined into larger shipments before being transported to their respective destinations.


A portable storage unit that is specifically designed for transporting belongings from one location to another.


The practice of using standardized shipping containers to transport belongings during the moving process.


The process of building customized wooden crates to provide extra protection for high-value, fragile, or unusually shaped items during transportation. Crating involves constructing a sturdy wooden framework around the item to create a secure enclosure that minimizes the risk of damage during the moving process


Refers to a logistics practice where goods or shipments are transferred directly from one transportation vehicle to another with minimal or no intermediate storage in a warehouse facility.

Cubic Feet

The unit measurement used to determine the volume or capacity of items or belongings. It is a three-dimensional measurement that represents the amount of space occupied by objects in a moving truck or storage container.

Curb-to-Curb Service

A type of moving service where the moving company transports your belongings from the original address (current location) to the destination address (new location) by picking up and dropping off the items at the curbside of each location.

Custom Crating

The process of building specialized crates or containers specifically designed to protect and secure delicate, valuable, or irregularly shaped items during transportation.

Declared Value

The monetary value of a shipment declared by the shipper, which determines the maximum liability of the moving company in case of loss or damage.

Delivery Window

The agreed-upon time frame within which the moving company will deliver the shipment to the destination. This is typically given during long distance moves.


Taking apart larger items, such as furniture or appliances, to make them easier to move

Department of Transportation (DOT)

A government agency responsible for overseeing and regulating various aspects of transportation within a particular jurisdiction. They develop and enforce policies, regulations, and standards related to transportation.


The intended or final location where you plan to move your belongings. This is usually the place you are relocating to, whether it be a new home, apartment, office, or any other designated space.

Destination Agent

A representative or local contract appointed by a moving company at the destination location. The destination agent serves as a point of contact and provides on-the-ground assistance and support to the moving company and the individual or business relocating.


The process of assigning and scheduling moving crews, vehicles, and resources to carry out specific moving jobs. It involves the coordination and organization of personnel and equipment to ensure that moves are executed efficiently and on time.


A specialized wheeled device designed to assist with the transportation of heavy or bulky items. This tool is commonly used by movers during the moving process to ease lifting and maneuvering furniture, appliances or other large objects.

Door-to-Door Service

Comprehensive moving service that involves the transportation of goods from the current location (origin) to the desired destination, directly from the initial residence or business location to the final destination address.

Door-to-Port Service

A type of moving service that involves the transportation of goods from the current location (origin) to a designated port of departure, where the responsibility for the shipment transfers to the customer or another party.


The process of reducing the amount of belongings, possessions, or living space when transitioning to a smaller or more compact living environment. It involves decluttering and making conscious decisions about what items to keep, sell, donate or discard in order to streamline and simplify one’s belongings.

Drive-Up Access

A convenient feature provided by certain storage facilities or moving services. It allows individuals to easily access their stored belongings or load/unload their items directly from a vehicle without the need for additional steps or transporting items through corridors or elevators.

Drive-Up Storage

Used in the moving and storage industry to describe a type of storage facility that allows customers to easily access their stored belongings by driving their vehicles directly to their storage unit. With drive-up storage, individuals can park their vehicle in front of or next to their unit, making the load and unloading process more convenient and efficient.

Expedited Service

A faster moving service experience

Electric Inventory System

A digital tool or software used to manage and track the inventory of items during the moving process, making it more efficient, accurate and organized.

Elevator Carry

The act of transporting items or belongings using an elevator.

Exclusive Use of Vehicle

A service provided by moving companies where a dedicated moving truck or vehicle is assigned exclusively for a single customer's use. This means the vehicle will be reserved solely for transporting the customers belongings and will not be shared with other customers or their items.

Expedited Delivery

A service provided by moving companies that ensures a faster and quicker delivery of your belongings to your new location. It is designed for individuals or businesses who require their items to be delivered promptly and have time-sensitive moving requirements. This usually is the case for long distance moves.

Export Packing

Specialized packing method used when preparing goods or belongings for international shipment or transport. It involves carefully packing items to ensure their safe and secure transport across long distances, often involving multiple modes of transportation.

Extra Labor

Additional manpower or personnel hired to assist with the physical tasks involved in the moving process. It involves hiring extra individuals, typically professional movers or moving laborers, to help with packing, loading, unloading, and other manual tasks related to the move.

Extra Stop

An additional destination or location where goods or belongings are picked up or delivered during the moving process. It means making a stop at a location that is not the primary origin or final destination specified in the moving plan.

Full-service Moving

A comprehensive moving service where the moving company handles all aspects of the move, including packing, loading, transportation, unloading and unpacking.

Furniture Pads

Thick pads or blankets used to protect furniture from scratches, dents, or other damage during transportation.

Final Mile Delivery

The last leg of the transportation process where goods or belongings are transported from a centralized hub or distribution center to the final destination, typical to a residential or commercial address. It is the final stage of the moving process that involves the delivery of items to the specific location where they will be received by the customer.

Fine Art Storage

Specialized storage facilities or services designed to safely and securely store valuable and delicate artworks during the moving process or for extended periods of time. Fine art storage facilities are specifically equipped to provide optimal conditions to preserve and protect artwork, ensuring its longevity and integrity.

Flat Rate

FlatRate Moving has invented a way to commit to a true binding price for every move. Our all-inclusive guarantee pricing is based on the distance, amount of inventory and complexity of a move so you don't have to worry about surprise or hidden fees.

Floor Load

The maximum weight or load-bearing capacity that a particular floor or level of a building can safely support without causing damage or structural instability. It is an important consideration when moving heavy items or furniture, as exceeding the floor load can lead to structural damage, safety hazards, or even collapse.

Freight Broker

A middleman or intermediary who facilitates the transportation of goods or belongings between customer and the transportation service providers. Freight brokers act as a liaison between the shipper and the carrier, arranging the logistics and coordinating the movement of goods/belongings.

Freight Forwarder

A moving company or individual that specializes in organizing and managing the transportation of goods or belongings on behalf of the shipper. Freight forwarders act as intermediaries between the shipper and various transportation providers, coordinating the logistics of the move from start to finish.

Freight Forwarding

The process of managing and coordinating the transportation of goods or belongings from one location to another on behalf of the shipper. Freight forwarding services specialize in handling the logistics of moving, ensuring the efficient and timely movement of goods throughout the entire transportation process.

Full-Container Load (FCL)

A shipping arrangement where the entire container is utilized by a single shipper to transport their goods or belongings. In other words, a full container load indicates that the shipper has enough items to fill an entire shipping container, and the container is dedicated solely to their shipment.

Full-Service Storage

A comprehensive storage solution offered by moving companies or storage facilities where they handle all aspects of the storage process on behalf of the customers. It provides a convenient and hassle-free option for individuals or businesses who require temporary or long-term storage for their belongings during a move.

Full-Truckload (FTL)

A transportation arrangement where an entire truck or trailer is dedicated to the shipment of goods or belongings that belong to a single shipper. In other words, with a full truck load, the entire truck’s capacity is utilized to transport the items of one customer, ensuring exclusive use of the truck for their specific move.

Full-Truckload (FTL) Service

A transportation service where an entire truck or trailer is dedicated to carrying the goods or belongings or a single customer for a move. It is commonly used when the volume of items being transported requires the full capacity of a truck or when the customer prefers exclusive use of the truck for their move.

Furniture Blankets

Thick, padded blankets specifically designed for protecting furniture during transportation. They are also known as moving blankets or furniture pads. Furniture blankets are commonly used by professional moving companies and individuals during the moving process to safeguard furniture from scratches, dents, and other damage.

Goods-in-transit Insurance

Insurance coverage that protects your belongings while they are being transported.

Guaranteed Rates

A pricing structure offered by moving companies where the cost of the move is provided upfront and remains fixed or guaranteed, regardless of any unforeseen circumstances or changes that may occur during the moving process. It provides customers with a clear understanding of the total cost of the move and offers protection against unexpected expenses.

GPS Tracking

The use of Global Positioning System (GPS) technology to monitor and track the location of moving vehicles or shipments in real-time.


A shipping or transportation method where multiple shipments from different customers or clients are consolidated into a single container or vehicle for cost efficiency. It involves combining smaller shipments or loads to maximize the use of space and resources during transportation.

High-value Inventory

A list of valuable items, such as jewelry, artwork, or antiques, that require special handling or additional insurance during a move.

Hazardous Materials

Substances or items that pose a risk to health, safety, property, or the environment due to their potentially dangerous or harmful characteristics. Hazardous materials require special handling, packing, and transportation procedures to ensure the safety of both the movers and the general public.

Heavy Equipment Moving

The specialized process of relocating large and heavy machinery or equipment from one location to another. It involves the transportation, handling, and placement of heavy equipment, such as industrial machinery, construction equipment, agricultural machinery, or other large and bulky items that cannot be easily moved by conventional means.

High-Value Items

Possessions or objects that have a significant monetary or sentimental worth. These items typically require special attention and care during the moving process to ensure their protection and safe transportation


A mechanical device used for lifting and lowering heavy objects or furniture during the moving process.

Home Renovation Storage

Temporary storage of furniture, belongings, or other items during a home renovation or remodeling project. When renovating a home, it is often necessary to clear out a portion or the entire living space to make room for construction work, renovations, or to protect belongings from potential damage. Home renovation storage provides a safe and secure solution for storing possessions during the renovation period.

Home Setup

Refers to the process of setting up and arranging a new residence after a move. It involves organizing and arranging furniture, belongings, and other items in their designated places to create a functional and comfortable living space.

Home Survey

An assessment conducted by a professional moving company to evaluate the contents, size, and specific requirements of a home in order to provide an accurate moving estimate and plan the logistics of the move. It is typically conducted by a representative of the moving company who visits the home to visually inspect the belongings and gather necessary information.

Hourly Rates

The pricing structure employed by moving companies, where the cost of their services is calculated based on the number of hours spent on the job. Instead of a fixed rate, the total cost of the move is determined by multiplying the hourly rate by the number of hours it takes to complete the move


A detailed list of all the items being moved, including their condition and any special instructions

Import Duties

Taxes or fees imposed by a government on goods or personal belongings that are brought into a country from another country. When moving internationally, individuals may be required to pay import duties on certain items they are bringing with them to their new country of residence.

Import/Export Regulations

The laws, rules and requirements set by governments to govern the movement of goods and personal belongings across international borders. These regulations are designed to regulate trade. Protect domestic industries. Ensure security and collect duties and taxes.

In-Bond Storage

The temporary storage of goods or personal belongings in a secure facility while they are in transit or awaiting transportation to their final destination. It is commonly used when moving goods internationally or when there is a delay between the departure and arrival of a shipment.

Insurance Coverage

The protection provided to your belongings or property during the process of relocation. Moving insurance is designed to mitigate the financial risks associated with potential loss, damage, or theft that may occur during transit or while your items are in the care of the moving company.

Intermodal Transportation

The use of multiple modes of transportation (such as trucks, trains, ships, or planes: to transport goods or belongings from one location to another.

International Freight Forwarder

A company or service provider that specializes in managing and coordinating the transportation of goods and belongings on behalf of individuals or businesses across international borders. They act as intermediaries between the shipper and various transportation carriers, such as airlines, shipping lines, truck companies, and customs authorities.

International Move

The process of relocating one’s residence or belongings from one country to another. It involves moving personal possessions, household goods, or furniture across international borders to establish a new home or place of residence in a different country.

Interstate Move

The process of relocating from one state to another within the same country.

Inventory Control

The process of managing and tracking the inventory of belongings or goods being moved from one location to another. It involves maintaining an accurate record of the items being moved, their quantity, condition, and their location throughout the moving process.

Inventory List

The detailed record or catalog of all the items, belongings, and possessions that need to be transported from one location to another. It serves as an organized documentation of the things you own, helping you keep track of what needs to be packed, moved, and unpacked during the relocation process.

Inventory Management

The systematic control and organization of all items, belongings, and possessions during the relocation process. It involves the tracking, documentation, and efficient handling of inventory to ensure a smooth and successful move.


A hydraulic platform attached to a moving truck that is used to lift heavy items, such as a piano or heavy furniture, into the truck


The process of assigning identifiable tags to boxes, containers, furniture, or other items being transported during a move.

Last-Minute Moving

When the decision to relocate and carry out a move is made with minimal time remaining before the desired move-out date.

LCL (Less than Container Load)

A shipping method used when the volume of goods being transported does not fill an entire shipping container. In LCL, multiple shipments from different individuals or companies are consolidated into a single container, allowing them to share the cost of transportation.

Line Haul

The transportation of goods or cargo over long distances between major hubs or terminals. It specifically pertains to the main transportation leg of a shipment, typically involving the movement of cargo between origin and destination points.

Live Load

The act of loading and unloading furniture, boxes, and other items onto and off a moving truck or vehicle.

Loading Dock

A designated area or platform specifically designed to facilitate the loading and unloading of goods onto and off of trucks or other vehicles.

Loading Ramp

A portable inclined structure used to bridge the height difference between the ground level and the cargo floor of a truck or trailer. It serves as an alternative to a loading dock and facilitates the loading and unloading of goods when a dedicated loading dock is not available or feasible.

Local Agent

A representative or branch office of a moving company that operates within a specific local area or region. Local agents serve as a point of contact for customers who require moving services within their designated area.

Local Move

A relocation within a relatively close geographic area, typically within the same city, town, or region. It involves moving one's belongings from one residence or office to another nearby location, typically within a specified distance.


Logistics encompasses the coordination, planning, and management of various activities involved in the transportation and relocation of goods and belongings from one location to another. It involves the strategic organization and execution of tasks to ensure a smooth and efficient moving process.

Long Carry Charge

An additional fee imposed by moving companies for the extra distance that movers must carry items between the moving truck and the entrance of the origin or destination location. It applies when the distance exceeds a certain threshold, typically set by the moving company.

Long-Distance Move

A relocation that involves transporting goods and belongings over a significant distance, typically beyond a certain predefined distance threshold. It typically involves moving between different cities, states, or even countries.

Long-Term Storage

The storage of belongings or goods for an extended period, typically exceeding a few months. It is a service provided by moving companies or dedicated storage facilities where items are securely stored in a controlled environment until they are needed or until the customer is ready to retrieve them.

Lot Charges

Additional fees imposed by moving companies for circumstances that may complicate the loading or unloading process due to the location or accessibility of the property involved. These charges are typically applied when certain conditions make it more challenging or time-consuming for the movers to carry out their tasks.

LTL (Less than Truckload)

A shipping or transportation option where the belongings or goods being moved do not fill an entire truck or moving vehicle. Instead, multiple shipments from different customers are consolidated into a single truck, allowing for cost savings and more efficient use of transportation resources.

Lumper Fee

A charge imposed for the services of third-party individuals or crews hired to assist with loading or unloading a moving truck or handling specific tasks related to the moving process. It is a fee separate from the standard moving service charges and is applied when additional labor is required beyond the scope of the moving company's own crew.

Mobile Storage Unit

A temporary storage solution that combines the convenience of on-site storage with the flexibility of transportation. It is a container designed to be transported to a desired location, allowing individuals or businesses to store their belongings or goods at their own premises or have them transported to a different location.

Modular Storage

A storage system that utilizes modular or portable storage units, often in the form of containers, to facilitate the process of packing, storing, and transporting belongings. It involves the use of individual modules that can be easily loaded, secured, and transported, providing flexibility and convenience during a move.

Mover’s Release

A document or form that is typically provided by the moving company to the customer upon completion of the move. It is a written acknowledgement that the movers have successfully delivered the customer's belongings to the intended destination and that the moving company's responsibilities and liabilities related to the move have been fulfilled.

Moving Company

A professional business that offers services to assist individuals, families, or businesses in relocating their belongings from one location to another. Moving companies specialize in various aspects of the moving process, including packing, loading, transportation, unloading, and sometimes even unpacking and assembly of furniture.

Moving Consultant

A professional who provides guidance and assistance to individuals, families, or businesses during the process of planning and executing a move. Their role is to offer expertise, advice, and support to help clients navigate the complexities of a relocation and ensure a smooth and successful moving experience.

Moving Coordinator

A professional who assists individuals, families, or businesses in planning and managing the details of a move. Their primary role is to coordinate various aspects of the moving process and act as a central point of contact between the client and other service providers involved in the relocation.

Moving Crew

A group of individuals who are hired by a moving company to assist with the physical tasks involved in a move. They are responsible for packing, loading, unloading, and sometimes unpacking belongings during the moving process.

Moving Equipment

The tools, machinery, and supplies used to facilitate the process of moving belongings from one location to another. These equipment items are designed to assist with various tasks involved in the moving process, such as packing, lifting, loading, transporting, and unloading items.

Moving Insurance

A type of insurance coverage that provides financial protection against loss or damage to belongings during the process of moving from one location to another. It is designed to mitigate the risk of potential accidents, mishaps, or unforeseen events that may occur during transportation.

Moving Quote

An estimate provided by a moving company that outlines the anticipated cost of a move based on the specific details provided by the individual or business planning the move. It serves as a preliminary assessment of the expected expenses associated with the relocation.

Moving Truck

A specialized vehicle designed for transporting belongings during a move. It is a large, enclosed truck specifically equipped to accommodate and protect household or commercial items during transportation.

Non-Binding Estimate

An estimated cost provided by a moving company that is subject to change based on the actual services provided or additional items added during the move. It serves as a preliminary assessment of the expected expenses but does not guarantee a fixed final cost.

Non-Climate-Controlled Storage

Storage units or facilities that do not have regulated temperature and humidity levels. These storage spaces are typically not equipped with heating, ventilation, or air conditioning systems designed to maintain specific environmental conditions.

Non-Perishable Goods

Items that are not subject to spoilage, decay, or deterioration over time, even without refrigeration or special temperature control. These goods have a long shelf life and can withstand normal environmental conditions without sustaining damage or going bad.

Non-Stop Delivery

A continuous transportation service where the goods or belongings being moved are delivered directly from the origin to the destination without any stops or transfers along the way. It ensures uninterrupted and expedited delivery of the items, minimizing delays and potential handling risks.

Office Move

The process of relocating an entire office or workplace from one location to another. It involves the physical transfer of office furniture, equipment, files, and other items necessary for the operation of the business. Office moves can occur for various reasons, such as expansion, downsizing, lease expiration, or the need for a more suitable location.

On-Demand Storage

A storage service that provides individuals or businesses with flexible and convenient storage solutions as needed. It allows customers to store their belongings in a secure facility without the need for them to personally transport or access the items frequently.

On-Site Estimate

A process where a representative from a moving company visits the customer's location to assess the scope and requirements of the move. During the on-site estimate, the representative evaluates the belongings, assesses any logistical challenges, and provides an accurate cost estimate for the moving services.

Order for Service

A document or contract that outlines the agreed-upon terms, conditions, and services provided by a moving company to a customer. It serves as a formal agreement between the customer and the moving company, detailing the scope of the move, the pricing, and other important information.


The starting point or the location from which the move is initiated. It represents the place where the customer's belongings are currently located and where the moving process begins.

Origin Agent

A local representative or moving company that operates at the location where the move begins or originates. The origin agent typically acts as an intermediary between the customer and the larger moving company or van line, facilitating various aspects of the moving process at the origin location.

Overflow Storage

Additional storage space that is utilized when the available storage capacity at a primary storage location or facility is insufficient to accommodate all the items being moved or stored. Overflow storage serves as an auxiliary or temporary solution to accommodate the excess belongings until they can be properly managed or relocated.

Overnight Storage

A short-term storage option where belongings are stored overnight or for a brief period of time. It is commonly used when there is a need to temporarily store items during a move, typically between two consecutive days.

Oversized Load

A shipment or item that exceeds the standard size and weight limitations set by transportation regulations. It typically applies to large or bulky items that require special handling, permits, and precautions during transportation due to their dimensions, weight, or configuration.

Packing by Owner (PBO)

the process where individuals or households take on the responsibility of packing their belongings themselves instead of hiring professional packers or packing services. It involves sorting, wrapping, boxing, and labeling personal items in preparation for the move.

Packing Materials

The various supplies and materials used to protect and package belongings during the moving process. These materials are essential for safely packing items to prevent damage, ensure organization, and facilitate easy transportation.

Packing Services

Professional services provided by moving companies to assist individuals or households with the task of packing their belongings for a move. Instead of packing items themselves, customers can opt to hire trained packers who have expertise in efficiently and securely packing various types of items.


A flat, portable platform or base used to stack, store, and transport goods. It is typically made of wood, plastic, or metal and consists of a series of parallel boards or slats on the top surface, known as deck boards, with additional support structures underneath. Pallets are designed to provide stability and ease of handling for the efficient movement of goods using equipment such as forklifts, pallet jacks, or automated systems.

Pallet Jack

A manual or electric-powered device used to lift and move pallets or heavy loads. It is a valuable tool for transporting palletized goods within warehouses, loading docks, or during the moving process.


The process of arranging and securing items or boxes onto pallets for efficient transportation and storage. It involves strategically placing the items on the pallet in a stable and secure manner to facilitate handling, loading onto trucks, and organizing in storage facilities.

Piano Moving

The specialized process of relocating pianos from one location to another. Pianos are heavy, delicate, and intricate musical instruments that require careful handling and expertise during transportation to ensure their safety and preserve their condition.

Portable Storage Container

A large, weather-resistant container designed for the temporary storage and transportation of belongings during a move or renovation. Also known as portable storage units or pods (portable on-demand storage), they offer a convenient and flexible solution for individuals or businesses needing temporary storage space.

Port-to-Door Service

A type of transportation service that involves the shipment of goods or belongings from a port of origin to a designated door or destination address. It is commonly used in international or long-distance moves where goods need to be transported from a port or terminal to a specific location.

Prohibited Items

Goods or substances that are restricted or prohibited from being transported by moving companies due to safety, legal, or regulatory reasons. These items are deemed potentially hazardous, dangerous, or illegal to transport and are therefore not allowed in the belongings being moved.

Project Management:

Involves the planning, coordination, and execution of all the activities and tasks related to a move, whether it is a residential or commercial relocation. It encompasses overseeing the entire moving process, from the initial stages of planning and organizing to the final stages of implementation and completion.

Public Warehouse

A storage facility that provides temporary or long-term storage services for goods and belongings. It is a commercial facility that is open to the public and offers storage solutions to individuals, businesses, or organizations in need of additional space for their possessions during a move or for other purposes.

Quilted Moving Pad

A protective covering designed to safeguard furniture, appliances, and other valuable items during transportation. It is a thick, padded blanket made from durable materials such as cotton or polyester, quilted with stitching to provide cushioning and protection against scratches, dents, and other potential damage that can occur during the moving process.

Receipt of Goods

The formal acknowledgment and acceptance of delivered items or belongings by the recipient or their representative. It is the process of verifying the condition, quantity, and completeness of the goods received upon their arrival at the destination during a move.

Receiving and Inspection

The process of accepting and examining the items or belongings upon their arrival to a designated location. It involves carefully checking the received goods to ensure they match the expected quantity, condition, and specifications outlined in the moving contract or agreement.

Receiving Warehouse

A facility or storage space where goods and belongings are temporarily received or stored before further distribution. It serves as a central location for accepting and consolidating incoming shipments during the moving process.

Reefer Container

A specialized shipping container designed to transport temperature-sensitive or perishable goods. It is equipped with refrigeration and cooling systems to maintain a controlled temperature, ensuring that the goods remain fresh and in optimal condition.

Release Value

The predetermined liability limit that a moving company assumes for the loss or damage of goods during the move. It represents the maximum amount of compensation that the moving company is obligated to pay in the event of loss or damage to the items being transported.

Relocation Services

Professional assistance and support provided to individuals, families, or businesses during the process of relocation from one place to another. These services are designed to streamline and manage various aspects of the move, ensuring a smooth transition and minimizing the challenges associated with changing residences or workplaces.

Removable Storage Unit

A renewable storage unit refers to a storage facility or container that can be rented or leased for a specific period and can be extended or renewed as needed. It provides a flexible storage solution for individuals or businesses who require temporary storage space during their move or relocation.

Residential Move

The process of relocating a person or a family from one residential property to another. It involves the transition of one's primary residence, typically including household goods, personal belongings, and furniture, to a new home or apartment. Residential moves can occur locally within the same city or town, long-distance across different states or countries, or even internationally.

Return Loads

Transportation opportunities that arise when a moving truck or vehicle is empty or partially empty after completing a delivery or moving job. Return loads involve finding additional cargo or items to transport on the return trip to maximize the efficiency and profitability of the moving operation.

Reusable Crates

Sturdy and durable containers specifically designed for multiple uses in the transportation and storage of goods during the moving process. These crates are constructed from robust materials such as plastic or wood and are designed to withstand the rigors of moving while providing a sustainable alternative to traditional cardboard boxes.

Reverse Logistics

The management of the logistical process that occurs after a move, specifically focusing on the handling, transportation, and organization of goods and materials that need to be returned, or disposed of in an efficient and sustainable manner.

Route Optimization

The process of determining the most cost-effective routes for transporting goods and belongings from the origin to the destination burning a move. It involves analyzing various factors, such as distance, traffic conditions, delivery schedules, and capacity constraints, to create an optimal route plan that minimizes travel time, fuel consumption, and overall operational costs.

Security Deposit

A sum of money paid by a tenant or client to a moving company or landlord as a form of financial protection against any potential damages, losses, or unpaid fees associated with the move or the rental property.


A service that provides individual businesses with secure and private storage units or spaces to temporarily store their belongings during a move or for a long period of time.

Short-Term Storage

Is a storage service that provides individuals or businesses with temporary storage space for a relatively brief period of time

Shrink Wrap

A protective packing material that is commonly used to secure and protect items during the moving process. It is a plastic film that can be wrapped tightly around furniture, appliances, boxes, or other objects to create a secure barrier and prevent them from shifting or getting damaged during transit.

Shuttle Service

A specialized moving service that is utilized when a moving van or truck cannot directly access the origin or destination location due to logistical constraints. In such cases, a smaller vehicle, known as a shuttle, is used to transport the items between the larger moving vehicle and the location.

Single-Use Container

A type of container or packaging that is intended for one-time use during the moving process. It is typically made of materials such as cardboard, plastic, or wood and is designed to securely hold and transport items during the move.

SIT (Storage-in-Transit)

A temporary storage service provided by moving companies when the shipment of household or personal belongings needs to be stored at a secure facility during the transition between the origin and destination.

Small Moves

Relatively smaller-scale relocations that involve the transportation of a limited amount of belongings or a smaller-sized residence. These moves typically involve a lower volume of items and require less space and resources compared to larger moves.

Space Utilization

The effective and efficient use of available space during the packing, transportation, and storage of belongings. It involves maximizing the utilization of the available space, whether it is in a moving truck, storage unit, or any other designated area to ensure optimal efficiency and minimize wasted space.

Specialty Items

Possessions that require special care, handling, or equipment due to their unique characteristics, fragility, size, weight, or value. These items typically deviate from standard household belongings and necessitate additional attention and expertise during the moving process to ensure their safe transportation.

Stair Carry

The process of manually transporting items up or down stairs when there is no elevator or when the size or weight of the items makes it impractical or impossible to use an elevator. It involves moving belongings through staircases, typically in residential or commercial buildings, to navigate between different levels.

Storage Facility

A commercial establishment or facility that provides temporary storage space for individuals or businesses during the moving process. It offers secure, accessible, and often customizable storage units or rooms where belongings can be stored for short or long durations.

Storage Insurance

A type of insurance coverage that protects the belongings stored in a storage facility against potential risks and damages. It provides financial compensation in the event of loss, theft, damage, or other covered perils that may occur while the items are in storage.

Storage Locker

A small self-contained unit or compartment within a larger storage facility where individuals can securely store their belongings. It is typically a smaller-sized storage option that provides a convenient and accessible space for storing items during a move or for any other purpose.

Storage Period

The length of time during which items or belongings are stored in a storage facility. It represents the duration for which individuals or businesses rent and utilize the storage space to house their possessions.

Storage Unit

A dedicated space within a storage facility that individuals or businesses can rent to securely store their belongings during a move or for long-term storage purposes. It provides a convenient and secure solution for temporarily or permanently housing items that may not have immediate space in a new location.

Storage Vault

A secure and dedicated storage compartment within a storage facility that individuals or businesses can rent to store their belongings. It is a large container or enclosure designed to hold the possessions of multiple customers, offering a cost-effective and organized storage solution.

Stretch Wrap

A type of protective film or plastic wrap that is used to secure and protect items during transportation or storage. It is commonly used to wrap and tightly secure furniture, boxes, and other bulky or irregularly shaped items to prevent them from shifting, getting damaged, or causing damage to other items.

Tare Weight

The weight of a vehicle or container without any additional load or cargo. It represents the empty weight of the vehicle or container itself, including its structure, chassis, and any fixed components.

Temporary Storage

A short-term storage solution for belongings during the transitional period between moving out of one location and moving into another. It provides a temporary space to store items when there is a gap between the move-out date from the current residence and the move-in date at the new residence.

Third-Party Logistics (3LP)

The outsourcing of logistical operations and services to a specialized company or provider. In the context of moving, it involves hiring a third-party logistics provider to handle various aspects of the moving process on behalf of the individual or company relocating.

Third-Party Services

Outsourced services provided by external companies or individuals to assist with various aspects of the moving process. Instead of handling all tasks internally, individuals or companies can engage third-party service providers to perform specific functions related to their move.

Time-Sensitive Delivery

A specialized service that prioritizes the prompt and timely transportation of belongings or goods from one location to another within a specific timeframe. It is particularly relevant when individuals or businesses have time constraints or strict deadlines associated with their move, requiring their possessions to be delivered within a specified period.


The act of giving a gratuity or monetary reward to the individuals who provide moving services. It is a way to show appreciation for their hard work, professionalism, and assistance throughout the moving process. Tipping is voluntary and not mandatory, but it is a common practice in many cultures and industries, including the moving industry.

Transit Time

The duration it takes for belongings or goods to be transported from the origin to the destination. It represents the time span during which the items are in transit, moving from one location to another.

Transportation Charges

The costs associated with the physical transportation of belongings or goods from the origin to the destination. These charges cover the expenses incurred for transporting items using various modes of transportation, such as trucks, ships, airplanes, or a combination of them, depending on the distance and specific requirements of the move.

Transportation Mode

The method or means of transportation used to transport belongings or goods from one location to another. It represents the specific mode of conveyance employed during the moving process, which can vary depending on factors such as distance, budget, time constraints, and the nature of the items being transported.

Truck Rental

The service provided by a rental company that allows individuals or businesses to rent a truck for the purpose of transporting their belongings from one location to another. It offers a do-it-yourself moving option where the customer is responsible for driving the rented truck and handling the loading, unloading, and transportation of their items.

Truckload (TL)

The transportation of goods or belongings that fill an entire truck trailer. It involves utilizing a truck specifically dedicated to carrying a single shipment from the origin to the destination without sharing the space with other shipments.

Unaccompanied Baggage

Personal belongings or luggage that are transported separately from the individual or traveler. It involves shipping or moving the items to the desired destination separately, often through a shipping or moving service, while the individual may travel by other means, such as air travel or other modes of transportation.

Unloading Ramp

A structure or device designed to facilitate the process of unloading goods or belongings from a moving truck or vehicle. It provides a safe and efficient means to transfer items from the elevated platform of the truck to the ground or a lower level, such as a loading dock or the floor of a building.

Unpacking Services

Professional assistance provided by a moving company or service provider to unpack and organize belongings at the destination after a move. It involves the removal of items from moving boxes, placement of items in their designated locations, and arrangement of belongings according to the client's preferences.

Vaulted Storage

A type of storage facility or service where items are securely stored within individual vaults or containers. These vaults are typically made of durable materials such as wood or metal and are designed to provide protection and security for the stored belongings.

Vehicle Shipping

The process of transporting vehicles from one location to another. It involves hiring a specialized vehicle transport service to safely and securely move cars, motorcycles, or other types of vehicles to the desired destination.

Wardrobe Boxes

Specialized cardboard boxes designed specifically for packing and transporting clothing items, particularly those that are hung on hangers like dresses, suits, coats, and shirts. These boxes are designed to mimic a portable wardrobe, allowing clothes to be moved directly from the closet to the box without the need for folding or removing hangers.

Warehouse Handling

The activities and processes involved in the management and handling of goods or belongings within a warehouse or storage facility during the moving process. It encompasses various tasks related to the receipt, storage, organization, retrieval, and movement of items within the warehouse.

Warehouse Management System (WMS)

A software application or platform that helps manage and control the various operations and processes within a warehouse or storage facility during the moving process. It serves as a central hub for organizing, tracking, and optimizing the movement and storage of goods or belongings.

Warehouse Receipt

A document or proof of storage issued by a warehouse or storage facility to a customer who has deposited their goods or belongings for safekeeping or temporary storage. It serves as evidence of the items being held in the warehouse and specifies the terms and conditions of the storage agreement.

Warehouse Security

The measures and practices implemented to protect the goods, belongings, and overall integrity of a warehouse or storage facility during the moving process. It involves various security protocols, systems, and personnel to mitigate the risk of theft, damage, unauthorized access, or other security breaches.

Warehouse Staff

The individuals employed or assigned to perform various tasks and responsibilities within a warehouse or storage facility during the moving process. They are responsible for the efficient handling, storage, organization, and retrieval of goods or belongings.

Warehouse Storage

The temporary or long-term storage of goods or belongings in a dedicated facility or warehouse during the moving process. It provides a secure and controlled environment for the safekeeping of items that need to be stored before, during, or after a move.

Warehouse-to-Warehouse Service

A comprehensive logistics solution that involves the transportation of goods or belongings from one warehouse to another. It is typically utilized when there is a need to move inventory, equipment, or supplies between different warehouse facilities during a relocation or distribution process.


A document that serves as a receipt of goods and a contract of carriage between the shipper (the party sending the goods) and the carrier (the party responsible for transporting the goods). It is a crucial document in the logistics and transportation industry, providing details about the shipment and its movement from the point of origin to the destination.


A heavy-duty scale used to accurately measure the weight of vehicles and cargo. It is commonly employed in logistics and transportation operations to determine the weight of goods being transported, ensuring compliance with weight restrictions and facilitating efficient load planning and distribution.

Weight Ticket

A document that provides an official record of the weight measurement of a vehicle and its cargo. It is typically generated by a weighbridge or weighing scale during the process of weighing the loaded vehicle. Weight tickets play a crucial role in the logistics and transportation industry, providing accurate weight information for various purposes related to moving.

Wrapping and Padding

Protective measures used to safeguard items during transportation. These techniques involve the use of suitable materials to wrap, cover, or pad items to prevent damage, scratches, or breakage during handling, loading, unloading, and transit.

Wrapping Paper

A type of material specifically designed for protecting and wrapping items during the packing and transportation process. It is commonly used to provide a layer of cushioning and prevent damage to fragile or delicate objects.

Wrapping Technique

The specific method or approach used to wrap and secure items for protection during transportation. It involves employing various wrapping materials and strategies to ensure that items are adequately cushioned, secured, and safeguarded from damage.


A specialized piece of equipment used to transport heavy or bulky items with ease. It is designed to reduce physical strain and make the moving process more efficient. Dollies typically consist of a flat platform or frame with wheels, allowing items to be placed on top and easily maneuvered.

Yard Storage

The temporary storage of items or belongings in an outdoor designated area or yard. It is a space typically provided by moving or storage companies where individuals can store their possessions for a specific period of time before, during, or after a move.

Zero Clearance

A situation where there is minimal or no space available for maneuvering or clearance when moving large or bulky items through tight spaces, such as doorways, hallways, or staircases. It indicates that there is very little room for error or movement without causing damage to the item being moved or the surrounding structure.