After more than 20 years of moving experience, our FlatRate services are continuously improving. We understand that every client has unique needs, so we offer small-scale delivery as an additional service.
“We had a serious problem with moving a 9ft, 1,000 lbs Steinway concert grand piano into a 34th floor apt of a modern midtown building. The original piano mover, a well-known one recommended by Steinway & Sons, claimed it could not be done because they were convinced the hallway leading to the apartment was too narrow. This meant we would have to give up the apartment!
Enter Flat Rate Elite, the high-end unit of Flat Rate. They agreed it would be a tight squeeze, but Flat Rate Elite went the extra mile, built a full-size, 3d mock-up of the concert grand, and moved it through the building, the elevator, the hallway, and into the apartment without a hitch. So Flat Rate Elite got the job and saved the day. They took superb care in wrapping the piano, brought extra personnel to assist, and executed this challenging move to perfection.”
− NYC Elite Customer
“We were extremely pleased with Flat Rate. We hope that we don’t ever have to move again, but they were extremely professional, thorough, careful and nice. Not a thing was damaged and when special teams were needed (to disassemble and put back together our couch) they were on time. So absolutely no reservations at all and we would use them again.”
− LA Local Move Customer
“Flat Rate was extremely efficient in our move from the suburbs to the City. They were on top of everything and definitely reduced our stress with the process of moving. They also packed for us and everything arrived in perfect condition. Movers were polite, moved efficiently and quickly. Would highly recommend Flat Rate.”
− NYC Local Move Customer
“Flat Rate is the absolute best! They truly made our moving experience seamless. After a last minute decision to move, we called a few places for quotes. . . . The movers came early, asked the right questions, and let us go grab breakfast while the loaded the truck. When we came back, they were almost done and i couldn’t believe how fast they moved out! The 2 boxes and small items that I didn’t count for in my quote were included at no additional cost.
Moving in was a piece of cake too! 5 flights of stairs is NOT EASY, but I didn’t hear them complain once! They didn’t break or damage anything and put my furniture exactly where I asked. For any future moves, I’ll be using Flat Rate! Thanks, guys!!!”
− Long Distance Move Customer