Stress-free storage units: NYC & beyond

There are few things more stressful than knowing all your belongings are going to be in storage, rather than under your watchful eye. Whether you have expensive furnishings and decor or a lot of things with sentimental value, you want to make sure you choose a storage facility that you know you can trust. Every one of our storage facilities from NYC to LA are clean, have 24/7 security and are climate controlled.

Your stress-free storage in 4 steps

1. Reserve storage

2. Get storage plan

3. Upload / edit inventory

4. Retrieve your items

Stay connected with your items

Curious about how to stay connected with your items using our app and online portal? Here’s how:
A phone displays the photo gallery in the FlatRate app

Create and track your photo inventory

Keep track of your goods with high-quality photos saved in our app — we can take them for you or you can add pictures on your own.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

A phone shows the photo storage screen in the FlatRate app

What to Expect from FlatRate Storage

  • 24-hour security through personnel, keypads, and constant video monitoring
  • Climate-controlled storage rooms available for temperature-sensitive items
  • A complete photo inventory provided by our team gives you peace-of-mind.
  • Barcodes and electronic verification for all items to ensure that you know exactly what you have and where it is
  • Designer storage rooms available across the country
  • FlatRate owns and operates all of our facilities, so we are deeply invested in their security and cleanliness.
  • Your Storage experience simplified – Read our blog post to learn more.

Storage solutions we offer

A storage facility with red door knobs

Private rooms

All storage options are definitely not created equally. You may be looking for really cheap storage, but at what expense? Can you imagine how you would feel learning your unit had been broken into, but nobody saw anything? Just a few reasons you should turn to FlatRate. We offer private rooms with your own lock and private access to our 24/7 facility to ensure your items will always be safe.

Storage rooms in a variety of sizes

We have over 50 different room sizes, so you will never have to pay for space your don’t need. Our Storage / Relocation Specialists can help you to create an inventory that, in turn, will help us determine which size of room to recommend.

View All Sizes

Each of the storage space sizes FlatRate offers
An open storage container

Long-term storage

You might need long-term storage if:

  • You’re renovating your home and need a place to put some of your items.
  • You’re planning a move but you are renting until you find the perfect new space.
  • You want to keep your seasonal items within reach without all the clutter under your roof.

Short-term storage

You might need short-term storage if:

  • You are going abroad and may have valuable keepsakes you want protected
  • Don’t have space for all that furniture you aren’t quite ready to part with.
A row of storage containers

Storage locations

FlatRate operates 9 offices around the globe. Below are the cities where we offer company-owned storage facilities:

  • New York City, NY
  • Washington DC
  • Los Angeles, CA
  • New Jersey, NJ
  • San Francisco, CA
  • Miami, FL

See what our customers have to say.

See all reviews and learn how FlatRate has moved our 200,000+ customers.


James S.
New York • May 30, 2019

Their customer service before the move is excellent. The team was experienced and did a very good job packing up furniture; it all arrived without a hitch. I’d certainly use…

Ilyse R.
New York • May 23, 2019

Movers were quick and very helpful. Did a great job. Getting a quote was very easy. Highly recommend.

Brian F.
New York • May 22, 2019

My building manager recommended Flatrate and I’m very happy that I took her advice. The entire experience was very pleasant and the team that came out on the day of…

Tony T.
New York • May 21, 2019

No complaints here. Showed up on time. Dispatch was polite and accommodating. Showed up with crew and was professional and worked with us the whole way through. Kept in touch…

Callan S.
New York • May 15, 2019

Straight up honest, and not pushy at all. I moved from NYC to MD, so it was a two day move where they picked things up one day and dropped…

Samantha S.
New York • May 14, 2019

I couldn’t be happier with FlatRate. They gave me a quote minutes after I requested one and walked me through the quote over the phone.  The men were so kind,…

Jenny J.
New York • May 9, 2019

The way they handle things demonstrates the sincerity of their staff members. It was a great experience.