Moving homes can be a true test of your patience, especially if you’re embarking on a long-distance move. Not only will you have to get used to a new city but a new home as well.

The logistics of buying or renting a property hundreds of miles away is hard enough. Then comes the process of organizing the relocation of your possessions. It’s truly something you can’t fully appreciate until you’ve tried it. There is no doubt that one of the most panic-inducing aspects of moving homes is seeing all your worldly possessions packed into a van and driven away. It’s a lot of trusts to put into a company you’ve likely never used before.

This is why it’s so important to do your research before the big move. In this post, we’ll be looking at some of the most important questions you need to ask before hiring long-distance movers and securing their service.

Do They Have Insurance?

Undoubtedly, one of the most important things to check with any moving company is their insurance situation. A professional moving company should be covered for the items they’re transporting for you, meaning that if there is any sort of accident, they’ll be able to immediately compensate you for the damage. Of course, you won’t need that insurance in an ideal world. But even with the best company in the world, accidents do happen and that’s why it’s so important to ensure that you’re protected. With FlatRate, the safety of your items is our #1 priority. Even though you shouldn’t send bills or documents with value, FlatRate does offer customers a special safe box solution.

Are They Licensed?

Also critical is making sure that the company you are using is licensed. If you are moving between states, then the company needs to have a US DOT number, which is a license number from the United States Department of Transportation. You can search the database here to make sure that that number is valid.

What Are the Reviews Like?

Just because a company is insured and licensed, that doesn’t mean that they’re going to show up on time or handle your belongings with due care. The best way to get an idea of the quality of the service is to read customer reviews. Check online to read testimonials that will make you feel confident about your choice of company.

What Are the Payment Terms?

Once you’ve decided what company you will be moving with, it’s time to discuss payment terms. The ideal scenario is that you pay a flat rate based on your inventory, and not weight, as this way you’ll know exactly what the job will cost up-front, and know they’ll be no hidden fees that may surprise you along the way.

Other long-distance movers might charge you based on the distance or the weight of your belongings. This makes things less certain, as it means the price will be dependent on the route the company takes and the traffic on the particular day and time.

Many companies might add additional costs associated with your move. This could include parking, for example, labor, or even the cost of boxes. There can even be hidden fees when it comes to having your possessions packed by a professional. That’s why you should mention in advance to your moving company if you will require special crating for expensive furniture, artwork, antiques, glasses and marble tables.

Whereas other companies won’t compensate customers if the delivery window is delayed, FlatRate provides a guaranteed window of delivery.

How Big Is the Van?

Make sure that all your belongings can fit in the moving van before you agree to a specific price. Ask the company about their maximum capacity and make sure they are fully aware of the precise items you intend on moving. It’s easy to underestimate just how much space you’re going to need, and preparing in advance can make everyone’s lives easier.

Can They Park and Access Your Building?

It’s also important to discuss with your long-distance movers where they are going to park and how they’re going to move your furniture and other possessions. If you have a narrow doorway, for instance, they may have to remove your window to get your sofa out. With FlatRate the customer never needs to get a moving permit. Consider the circumstances for both properties and make sure they know exactly where and when to arrive and what tools they need to bring.

Making Sure Things Go Smoothly With Your Long Distance Movers

When it comes to a long-distance move, it’s well worth spending a little time researching your options including ways to pack your possessions properly or cut down on costs.  When you’re moving across the country it’s strongly recommended that the company you decide to go with has a branch in the location that you are moving to. If they don’t, the moving company leaves it up to the driver to find any mover to unpack your belongings. This can sometimes cause unforeseeable problems.

When moving long-distance, companies use one truck for multiple deliveries to the destination city. This helps to lower the fees for the customers. However, if you insist, FlatRate has exclusive delivery available.

Making sure you go over these aforementioned points will guarantee you work with a quality company. They will arrive on time and provide you with the best quality of service, from start to finish.