The moving process is certainly one that involves multiple parts and people. From requesting a quote to physically transporting your inventory, we often don’t give enough credit to the people who actually make it all happen. When it comes to moving, it is crucial to acknowledge the amount of work and pressure put on the movers — clients often don’t take the necessary steps to make sure these hard workers are being treated how they deserve and sometimes the result can directly impact their move.
The reality is: movers are also humans and a happy mover is a careful worker. If a mover feels like they are being taken care of, they will also do a better job with being more careful with your inventory. Of course, professionalism always comes first but after carrying tons of heavy furniture for hours, it is natural that movers might feel stressed out and exhausted — most times, something as simple as a glass of water can make all the difference.
To shed some light on how to make sure your movers have everything they need while completing a service, FlatRate listed 5 ways to show your movers you care.
1. Have Liquids and Snacks Available
Being commonly courteous with movers is essential to guarantee a successful service. Think of movers as guests in your home: offer them water and snacks and show them where the bathroom is in case they need to use it. Savvy customers will have liquids and food available at all times so their move can be completed faster — that way, movers don’t need to take breaks or leave your home to go buy snacks or water. When you offer your movers liquids and food make sure to explain that this is simply a convenience — a lot of times, movers believe that if they take advantage of treats given by the customer, they won’t be getting tipped at the end of the service.
2. Be Ready and Prepared For Your Move
Another way to show your movers you care and also facilitate the moving process is being ready and prepared for your move: there’s nothing more frustrating to a mover than a client who is unprepared with inventory, hasn’t packed what they’re supposed to or doesn’t know what to do with their own furniture. Being organized will speed up the process and avoid a headache to you and your movers — have a to-do list ready, pack your personal belongings and know where you would like your furniture to be moved to. Make sure you also take care of all requirements in your building like reserving the elevator and requesting a COI to avoid any delays.
3. Take Care of Parking Permits
One thing that is extremely helpful to any move is figuring out the parking situation ahead of time. A lot of times, moving companies don’t take responsibility for parking permits which means that you will need to figure out on your own where the moving truck will be stationed once it arrives both at the origin and destination. Not all areas offer parking permits and some areas require it — take the time to research and understand what it is the case in both your old and new homes. Make it a top priority to take care of parking permits or help the movers find a good parking spot before they arrive — that way they will have a shorter distance to travel with your inventory and there will be less chances of any items breaking. If you decide to worry about parking last minute, there are big chances that your move will be delayed as the movers will need to spend extra time searching for a proper parking spot.
4. Stay Out of Their Way When Needed
Being involved with your move is crucial but knowing when to stay out of the way is also important. Be prepared with floor plans, take care of elevator restrictions but know when to let the movers do their job and avoid standing in their way. When the movers get to your home, do a quick tour around the house and instruct them correctly by showing the items that need to be moved. After that’s done, let them do their job and offer assistance in any way you can — it may be packing some last minute personal items or maybe just making sure they have water and the materials they need handy.
5. Always Tip the Team
Movers don’t always get tipped so a lot of times, they go into the job with the mentality that they won’t be compensated for their hard work. Always consider that just like a waiter or bartender, movers are in the service industry and make some of their income through tips. For local services, the moving industry recommended is tipping your movers 10-20% of your move’s final price. For long distance moves, FlatRate’s recommended amount is 5-8% split between the pick up team and the delivery team. Another solid piece of moving advice is to tip the team individually instead of giving one tip to the whole crew. For more information on how to tip your movers, check our complete guide.