Reviews from recent clients

Service exceeded my expectations not only from the sales person (Mark) but from the movers (Adolfo, Moises & Ciro) as well. The turn around time was phenomenal and I cannot express in words my satisfaction with the services rendered. Everyone was extremely helpful, courteous a and above all professional. I will highly recommend your company to friends and family.

Flatrate did a great job! They showed up on time and did a fantastic job of packing and moving my things. Thank you!

There was damage to one piece of furniture, but we are working with claims department. This one item does not change the fact that the overall experience was very organized.

Nigel and his team could not have been more perfect. These three men were top notch - attentive, kind, hard-working and totally professional. I will be writing a positive review in Yelp once I have settled in. These guys were the best!

FlatRate did an amazing job with my move. Everyone I interacted with was awesome, especially my move coordinator and the actual moving team. Thanks FlatRate for making it easy and cost effective!

Jorge and Calvin (movers) were very competent and efficient with my move from out of state to New York City. I would definitely recommend to others.

Our movers were incredible. Efficient, professional, and friendly. We hope to be in this apartment for quite a while, but whenever we move, we'll be using your services again! Thanks!

The entire experience was fantastic, beginning with my first contact with the office to the day of the move. The Movers were AMAZING. So efficient, helpful, professional, and polite.

The crew did an excellent job with the moveThank you so much! I am always happy with your services

Angel and Adolfo were prompt, polite and great company. Moving an entire apartment took about three hours and they also helped us move some furniture around in our new place. We cannot thank them enough and highly recommend them.

Everything was fantastic. The salesperson continuously worked with me to fine tune my estimate and the movers were friendly, efficient and did an incredible job. Couldn't have been a more pleasant move.

Really a great experience! This will be my go-to service!! My moving men were great- very helpful & knowledgable. I love that there are no hidden fees and the drivers were not just on time- they were early!!! Awesome experience

Really impressed with the speed, level of service and efficiency from sales to especially the movers!

AMAZING experience. I couldn't have heard the phrase "no problem" more often. Every person I encountered went out of their way to accommodate all of my special requests and last minute changes. Flat Rate made what could have been a very hard day, very wonderful. My foreman was Soluuo; he and his team were careful, professional, and fast. I was so happy with the job they...

The moving crew were excellent and polite, they went above and beyond, I was very impressed with their work. Even though we were not able to leave on tine due to the truck, the crew were great!!

Everyone I encountered from Ming who I spoke to on the phone, to my two movers were extremely nice and helpful!

Although having to move was a difficult activity, the movers were really wonderful. Patient, polite and cheerful. They made a painful process as easy as possible.

my salesperson was especially great in explaining the process to me and was very helpful and friendly. The movers were efficient and friendly as well!!!!

The two fellows that picked up my boxes were very courtious and efficient. They worked very hard in the cold.

Jesse was the mover in charge of our move. He was so professional. He and his crew worked quickly and packed everything with care. They even wrapped some cash we had forgotten we left in a drawer. It was a nice surprise when we were unpacking. Thank you so much.John

I had an all-around excellent experience with FlatRate. My sales rep was extremely helpful and accommodating and the movers were friendly and very efficient. They arrived within the expected window, and they were out of the new apartment in no time. All of my items were well-wrapped and protected for the travel from PA to NYC. I would highly recommend the service to any...

great crew!!! would highly recommend to all my friends & family! M. Fuchs NYC, NY

The whole experience was top-notch. From Ming, my point of contact, to Rosell and his partner everything was perfect. They really went above and beyond in making a normally stressful experience a pleasant one. I've already recommended FlatRate to several people and will continue to do so in the future.

Adam and the other mover (forgot his name!) did a phenomenal job, and were very pleasant to work with. They were right on time for the pick up and for the final destination.I noticed, after they left, that my last name on the credit card receipt was misspelled. It's not 'Sesair', it's 'Sefair'. I wanted to comment on that in case there was a problem with the charge. I w...

The four guys were great: professional, courteous, friendly, careful, cautious and expeditious. All items moved arrived in perfect condition. Also no damage to either residence. PS: They forgot to take their basic tool box with them. Please make arrangements to have it picked up or sent through the postal services. Thank s again for a wonderful and stress-free moving ex...

Brian Halverson was a pleasure to work with. The guys that did the actual move were awsome, polite and professional. Job well done. Jim (Elise's Father)

FlatRate is # one in customer service, Izzy Calvert was very helpful and Mr. Ousman the mover was excellent. Mr. Ousman and the other men were awesome. All my furniture was intect. I would recommend FlatRate to anyone that is moving. The staff is wonderful. They take care of you and your furniture!

The four movers were a great crew. They were professional and got the job done efficiently. There was only one mishap with the bedroom armoir, otherwise the move went very well.

Definitely pricier than other services - but I got a discount that made it more palatable (but still more than others). Loved that they had 4 guys to move a 1-bedroom - made everything super speedy.

My movers went above and beyond on a very difficult move. They were truly awesome.

My movers were wonderful, professional and extremely efficient. They put all of my furniture and belongings were I asked and didn't damage anything. It was wonderful!

First time using Flat Rate for a long distance move. The pick up went seemlessly…due to arrive in TX the first week in January 🙂

The movers who picked up my stuff were extremely professional, prepared, and organized. They had all the forms ready, and had the dollies loaded up with anything they might need such as shrink-wrap and moving blankets. They were also very fast and efficient, and friendly with a good attitude. They also observed I had much less things than originally estimated by me, and...

You guys did an amazing job! Thank you for moving me for the second time and I assure you that there will be a third and a fourth....I will always use Flatrate. Keep up the good work!

Roberto, Santos, & Genaro (the movers) were hard working, patient and very helpful. Goran, the sales rep, was very responsive when we needed a quick updated COI on the move date and Marilyn (in the office), was very responsive and helpful in addressing the follow up that we had.

Very efficient, professional,friendly and helpful. Great to work with would definitely use again if I need a moving company

I was surprised that an addditional charge of $50 was added because the couch was brought down though the stairwell.

The only thing that didn't go according to plan was when the movers got stuck in traffic on the way over, but they called the dispatcher and let me know about the delay. Everything else went smoothly and quickly, and both the guys were very friendly and professional. I wish I'd known about your LA branch before this for our move from LA, because the other company perfor...

The movers in particular were exceptional, professional, arrived early, finished early, and everything arrived in pristine condition.

great guys, very easy to work with, very helpful. The only thing was it would have been useful to know that it was going to take them a lot longer to drive to my new place than it took me (due to restrictions on truck routes in NYC).

I found FlatRate to be very professional. The price was fair and may me feel good about the experience. The foreman who ran my move was fantastic. They really took care of my belongings and made the overall experience very positive.

Simply I am very impressed . I would highly recommend to any one to move. They are simply excellent.

The 2 men that moved me were wonderful. Showed up on time and were very pleasant to deal with. Nothing broke (which is uncommon with moves) and nothing was missing when I unpacked everything. (also uncommon!) Thanks for a great job.

The entire experience with Flatrate was perfect. No games, complete professionalism, and excellent execution. Jose (ID 8569) and his colleague were courteous and performed the move without issue. I would definitely use the service again and recommend it to friends, family, and colleagues. Thx!!!!

I was incredibly impressed with Dean from Sales, and Hector from FlatRate Elite. They were both incredibly professional and a pleasure to work with. I have never felt so comfortable as I did with this move, and it was due to how courteous, responsible and proactive they were from the second they walked in the apartment. I would not hesitate to use FlatRate again, and wo...

I was a professional mover for 6 years so I know a quality crew and these guys were excellent. Fast and careful, no complaints whatsoever. Highly recommend.

I will be a lifetime customer of FlatRate and would recommend to everyone I know. The movers were very professional and I could not be happier. I only have one suggestion...when the customer ask for someone to come to the property to get a quote, I feel that they should send someone. This will avoid any surprises on the day of the move. I requested that someone be sent ...

When I move back into my home I want the same three men . Jonathan # 6602 and his 2 co-workers were fabulous.