Reviews from recent clients - Flatrate Moving | Page: 40

Verified Buyer Reviews

At FlatRate, we’re dedicated to reimagining the way you move. As our services continues to expand beyond our current frequent locations locally and internationally, the commitment to stress-free, Perfect Move remains constant... but don’t just take our word for it.
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4.5

FlatRate Reviews

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Review Avatar 2
Jill P.
New York • Sep 10, 2012
★★★★★
Everything was great.
Everything was great. Only small glitch was scheduling the drop off. There was a miscommunication in timing. Otherwise, a great experience overall.
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Lisa H.
New York • Apr 26, 2010
★★★★★
The movers arrived on time and even called me half hour...
The movers arrived on time and even called me half hour ahead. When they arrived,they introduced themselves, asked for a tour of their job, and let me sign paperwork and then immediately got down to business. They were very efficient, organized, and respectful of my property, not one piece of my furniture was damaged. They asked questions if uncertain about what I neede...
Review Avatar 10
Sol C.
New York • Aug 21, 2013
★★★★★
The guys were very efficient and pleasant, they made what could have been a stressful day very easy.
The guys were very efficient and pleasant, they made what could have been a stressful day very easy.
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Colleen C.
New York • Nov 23, 2014
★★★★★
Everyone I spoke wit was professional, courteous and efficient,from David in Sales to Bernando,...
Everyone I spoke wit was professional, courteous and efficient,from David in Sales to Bernando, lead mover.Fantastic company. They really have the system down on all levels.Thank you very much!
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MICHELLE B.
New York • Oct 30, 2011
★★★★★
Adelfo and Moises were great! Very pleasant, efficient and did a very quick and professional job.
Adelfo and Moises were great! Very pleasant, efficient and did a very quick and professional job. Adelfo even fixed a few pieces of furniture that were broken long before our move. I definitely wasn't expecting that.
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Monica R.
New York • Jan 23, 2011
★★★★★
They were very nice and moved us quickly in bad weather.
They were very nice and moved us quickly in bad weather. I would recommend then highly. Thank you again Monica Ramirez
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Dennis Debenedector K.
New York • Aug 07, 2015
★★★★★
Ambrose, Derek and Mark went above and beyond our expectations.
Ambrose, Derek and Mark went above and beyond our expectations. we were thoroughly pleased.
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Jennifer H.
New York • Apr 26, 2010
★★★★★
The move couldn’t have gone better, my husband...
The move couldn't have gone better, my husband was on the load out end of the move and I didn't witness everything, but from what I heard the movers couldn't have been more friendly and helpful and professional, and they certainly were on the load-in end. Couldn't be more satisfied.
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JENNIFER C.
New York • Sep 10, 2012
★★★★★
Movers were professional, friendly and handled our stuff with extreme care.
Movers were professional, friendly and handled our stuff with extreme care. We would highly recommend Flat Rate.
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Kathryn K.
New York • Aug 21, 2013
★★★★★
The team was excellent and very professional.
The team was excellent and very professional. The guys were very nice, pleasant to be around, and overall did a fantastic job. This is the second or third time I've used flatrate and I'm very satisfied
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Catherine L.
New York • Dec 02, 2014
★★★★★
We love your company.
We love your company. We have used FlatRate for 3 different moves this year and we have always been impressed, grateful and happy!
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Victoria E.
New York • Jan 30, 2011
★★★★★
This was by far the most pleasant moving experience of our lives.
This was by far the most pleasant moving experience of our lives. We have moved over 7 times in the last 12 years and have also used FlatRate in the past. However, beginning with the intial rep that booked our move and ending with the three AMAZING movers that moved us the experience was TOP RATE. MOVING DAY MOVERS WERE EXCEPTIONAL!
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SHEILA S.
New York • Sep 19, 2012
★★★★★
I used FLATRATE before and was very happy with your company I will always use FLATRATE.
I used FLATRATE before and was very happy with your company I will always use FLATRATE...i am going to LA and will send my furniture via FLATRATE again...I am very pleased with your company
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Gabe H.
New York • Nov 09, 2011
★★★★★
Alan, the crew’s foreman, was fantastic.
Alan, the crew's foreman, was fantastic. He should be promoted. All of the other guys were great too.
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Mark O.
New York • Aug 11, 2015
★★★★★
Overall – everything was amazing and Arthur (the person who lead the move on the moving...
Overall - everything was amazing and Arthur (the person who lead the move on the moving day) was fantastic.Would highly recommend and use again!
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Kira S.
New York • Aug 26, 2013
★★★★★
Forgive me as I have forgotten the names of the three...
Forgive me as I have forgotten the names of the three excellent movers, but two were from Serbia and the other was a latin gentleman. They were very professional, very considerate and got the job done timely. I would definitely recommend you again and use your services again, especially if this particular crew was involved. Thanks, Sam
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Linda B.
New York • May 03, 2010
★★★★★
Excellent! That’s why I am a return customer (3 times) and recommend your service to others.
Excellent! That's why I am a return customer (3 times) and recommend your service to others.
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Abby S.
New York • Dec 02, 2014
★★★★★
Vladimir, Joshua, forget the 3rd movers name were...
Vladimir, Joshua, forget the 3rd movers name were WONDERFUL!They were on time, careful, respected my stuff, were super clean, helped me move things around in the new place and had a sense of humor. Flat rate was recommended to me and I wouldn't hesitate to recommend Flat Rate to a friend.Great job, guys!!!
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Sarah Emily S.
New York • Sep 18, 2012
★★★★★
Overall, a very good experience.
Overall, a very good experience. Staff were friendly and helpful and worked quickly.I do have a broken vase which I would like to have covered by my insurance. I am in the process of unpacking other boxes so there may be other issues, but I anticipate they will be fine as they are mostly clothes.
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Kim B.
New York • Nov 09, 2011
★★★★★
So incredibly impressed with everything.
So incredibly impressed with everything. My movers were friendly, gentle with my belongings and quick. The customer service received in setting up my move was great.
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Sara M.
New York • Jan 30, 2011
★★★★★
Oscar and the crew were fantastic.
Oscar and the crew were fantastic. They went above and beyond their required job. I would recommend them to everyone I know. Thank you again!
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Eve B.
New York • Aug 11, 2015
★★★★★
What a great experience .
What a great experience . Laron (sp?) and Ben were early, friendly, professional, and flexible. They moved quickly ,and everything was intact after the move . We would definitely use FlatRate again . (If posting please do not use last name . Thanks !)
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Ben B.
New York • May 03, 2010
★★★★★
These guys were amazing.
These guys were amazing. From sales people to movers.Ms. Samantha Miller was very professional, patient and respectful over the phone. She understood the situation I was in and did everything to help us. She is an asset to FlatRate. You are lucky to have her as an employee. She was very sweet and nice. Andy, Miguel and Sam were very respectful and professional. They wor...
Review Avatar 6
Edna T.
New York • Aug 26, 2013
★★★★★
My salesperson was very professional.
My salesperson was very professional. The movers arrived early, and the entire move went better and faster than I expected. Also, the dispatcher called during the move to ensure that it was going well and to check if there were any issues. I highly recommend FlatRate!
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Lori S.
New York • Dec 02, 2014
★★★★★
Stephen McGrath kept in touch with me from my first...
Stephen McGrath kept in touch with me from my first inquiry thru my booked appointment (about 2 months). He was helpful, not pushy but attentive. Movers were excellent and a pleasure to work with. The "foreman" of the crew treated my move like his own and was invested in the safety of my property. The two additional assistants (Mike and Carlos I think) were equally fant...
Review Avatar 10
Kathy P.
New York • Sep 18, 2012
★★★★★
The team was very professional, quick and overall our experience was great.
The team was very professional, quick and overall our experience was great. We have already recommended FlatRate to the new building that we moved into. We were very satisfied with the entire process, from booking the move with Adam to the team and their professionalism. Thank you.
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Meredith K.
New York • Nov 08, 2011
★★★★★
I LOVE FLAT RATE.
I LOVE FLAT RATE. my only issue is with some of the paperwork and execution there of. TWICE, in the long distance confirmation email, it asked me to confirm that a 53 foot truck can access the delivery address?i am not an expert on trucks, street access, traffic laws or any such things. this is clearly flat rate's responsibility to assess. i do not appreciate it appeari...
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Allison B.
New York • Jan 30, 2011
★★★★★
Awesome experience from quote to completed move.
Awesome experience from quote to completed move. Quick, courteous, friendly staff all around. Moving team was incredible and moved our two places with amazing speed yet care. They kept us smiling the whole time, too. Thank you so much for such a smooth and stress free move day.
Review Avatar 10
Vanessa F.
New York • Aug 10, 2015
★★★★★
This is the 3rd time we have used FlatRate for our move.
This is the 3rd time we have used FlatRate for our move. Each time the movers were extremely professional, courteous and helpful. They were been responsible for packing our kitchen, artwork and mirrors (including crating a family heirloom). All three moves, not one item arrived broken. We are always surprised how quickly our moves have completed, and how efficient they ...
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Maria Y.
New York • May 03, 2010
★★★★★
Great job, Flatrate!

Great job, Flatrate! We had a long-distance move and everything went super smooth. Our movers were punctual, fast, and very friendly. We’re very impressed! Thank you!

Review Avatar 8
Laura K.
New York • Dec 02, 2014
★★★★★
Laurence Yates, the move coordinator, was very...
Laurence Yates, the move coordinator, was very efficient and very attentive. The movers, for both moves, the move-out and the move-in, done on separate days, were wonderful. The head guy, Jose, I think, was terrific! It was a big move, and they were great, in every way!Getting the right insurance certificates with proper dates and addresses was a bit of a chore...
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Alison P.
New York • Aug 26, 2013
★★★★★
Overall, great experience! You have a very efficient team that helped to make a typically...
Overall, great experience! You have a very efficient team that helped to make a typically stressful event painless.I have already referred 2 friends to Flatrate and will continue to do so.Thank you!
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Micheal J.
New York • Sep 17, 2012
★★★★★
Extremely professional, friendly and considerate.
Extremely professional, friendly and considerate. Thank you Flatrate for making my move as easy as possible.
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Carrie K.
New York • Nov 08, 2011
★★★★★
The movers moved FAST! Overall it was great.
The movers moved FAST! Overall it was great. I think a few times if they slowed down a bit some minor issues would have been avoided. We have an expensive crib and the headboard was chipped very badly.Also many walls in the new house were scuffed up (all fixable with paint).
Review Avatar 9
Diane F.
New York • Jan 29, 2011
★★★★★
I have moved 5 time in the last 12 years, and always used flat rate.
I have moved 5 time in the last 12 years, and always used flat rate. I am very pleased to say nothing ever was damaged or lost. The moving crew I had on this last move was the BEST. Professional, skilled and very accomodating.
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Andrew M.
New York • Aug 10, 2015
★★★★★
This was by far the easiest and best move that I have ever experienced.
This was by far the easiest and best move that I have ever experienced. From start to finish I felt comfortable and informed about everything that was going on. The Flatrate crew that helped me move went above and beyond to make my experience positive. I would DEFINITELY recommend Flatrate to my friends.
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Olivier B.
New York • Aug 26, 2013
★★★★★
The Three movers were absolutely delightful as well as efficient.
The Three movers were absolutely delightful as well as efficient. The foreman Abdel especially made sure that everything ran as smoothly as possible. They were delicate with our fragile items, and their timing was impeccable. These men work hard!
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SOMI K.
New York • May 02, 2010
★★★★★
The movers were FANTASTIC! Helpful, polite, knowlegeable, and on time! Thank you!.
The movers were FANTASTIC! Helpful, polite, knowlegeable, and on time! Thank you!
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Jordan S.
New York • Sep 17, 2012
★★★★★
The movers were excellent and did a fantastic job.
The movers were excellent and did a fantastic job. I will definitely use Flatrate again.
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Greg D.
New York • Dec 01, 2014
★★★★★
I can’t stress enough how pleased I was with...
I can't stress enough how pleased I was with every aspect of the move (thus far). The movers weren't just helpful, but friendly, personable and quick. They alleviated much of my stress. They made this move possible. I will recommend them to anyone I know in need. Joshua, Vlad and Dave (the foreman) are hard working, good people. Thank you Flat Rate. You made my move eas...
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Michael P.
New York • Nov 08, 2011
★★★★★
The movers themselves were friendly, professional, and...
The movers themselves were friendly, professional, and efficient. I had one hiccup - I had mentioned to my booking agent, Jose Gomes, that the building I was moving into was a 5 floor walkup, but somehow in the contract it had been taken down as having an elevator. Because of this descrepancy, I was forced to approve an additional charge of $102, but was reassured by th...
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Tom E.
New York • Jan 29, 2011
★★★★★
Excellent work crew.
Excellent work crew. Arrived on time, worked hard, good spirits, went the extra mile.
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Alicia M.
New York • Aug 10, 2015
★★★★★
Drivers and movers were fantastic on both ends.
Drivers and movers were fantastic on both ends. Very polite and respectful of my belongings. And they were fast! Really great experience and worth the money.
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Jill Q.
New York • Aug 25, 2013
★★★★★
Excellent.
Excellent. Have used your service before - did not disappoint. Courteous, professional, reliable
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Marsha K.
New York • May 02, 2010
★★★★★
As In the past, Anastacia Starr was totally efficient...
As In the past, Anastacia Starr was totally efficient and professional in obtaining an agreeable price quote and scheduling my move. Knowing my move was in her hands certainly lessened the stress level of the move in itself. The movers did an excellent job; and Efrein and his staff handled the furniture with care. I have only one suggestion and that is if the wrapping c...
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Michelle & Patrick J.
New York • Sep 17, 2012
★★★★★
Bernard, Abel and Ble were incredibly efficient and professional.
Bernard, Abel and Ble were incredibly efficient and professional. I will 100% be requesting them again for our next move as this past experience was flawless.
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Ashleigh S.
New York • Dec 01, 2014
★★★★★
Zuleika Meade was my consultant when we moved 2 years...
Zuleika Meade was my consultant when we moved 2 years ago and I was thrilled to work with her again (she is AMAZING)! Abel and his crew showed up exactly on time for the move and were really careful, professional and quick. They were a joy to deal with and everything showed up at the new apartment intact!
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Helen P.
New York • Nov 04, 2011
★★★★★
Three Movers were very professional, friendly, and considerate.
Three Movers were very professional, friendly, and considerate. They had to carry and walk down from 5th floor walk up, and worked with a smile like a breeze. I felt very comfortable and confident in my furnitures. And they worked hard to unload into the place that would work the best in the new apt. Thank you again Flat Rate Movers!
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