At FlatRate, we’re dedicated to reimagining the way you move. As our services continues to expand beyond our current frequent locations locally and internationally, the commitment to stress-free, Perfect Move remains constant... but don’t just take our word for it.
4.8
4.5
FlatRate Reviews
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Gary J.
New York • Jul 06, 2015
★★★★★
ALL of the Employees of the Company were EXCELLENT, from my contact Adam to all three of the...
ALL of the Employees of the Company were EXCELLENT, from my contact Adam to all three of the movers that arrived Friday. I have nothing but positive praise for everyone.It was a pleasure, so far (delivery date in Florida is scheduled for next week).
Braden H.
New York • Nov 19, 2010
★★★★★
The move was our best yet in New York.
The move was our best yet in New York. After a number of frustrating moves with other carriers, I did not want to get stuck with last minute 'fees' and pushy representatives. So I went with Flat Rate and an onsite estimate to lock in a rate. Kris and his crew were on time, polite, professional, and a pleasure to work with. They never complained once. I only had two issu...
Ashley M.
New York • Jul 27, 2012
★★★★★
The guys were thorough and professional.
The guys were thorough and professional.Let's hope Florida will be the same experience
Judith S.
New York • Sep 18, 2011
★★★★★
Wow! I was amazed by the speed and professionalism of...
Wow! I was amazed by the speed and professionalism of your process. After a thorough and accurate setup by Tal, the pickup was quick and easy. And the next day, 350 miles away, Solano and his crew unloaded my life with respect and consideration. It all took much less time and effort than I ever expected. My moving experiences have been less than stellar and this was cer...
Amy B.
New York • Jul 04, 2013
★★★★★
I have moved many times but this was the best, most...
I have moved many times but this was the best, most professional team I have ever experienced. We had a guy named Joel who headed the group. Super bright and hard working. Igor, Wolfy, Viole, Pachu - the team from Eastern Europe - excellent!! Strong and sharp! (And dare I say handsome!) Great guys!! Every single one. Bless them. Thanks again! Sincerely, Amy
Mary J.
New York • Nov 19, 2010
★★★★★
We received phenomenal and courteous service from the first contact with a sales representative...
We received phenomenal and courteous service from the first contact with a sales representative to the movers waving goodbye when they finished the job.
Mauli P.
New York • Sep 28, 2014
★★★★★
Everyone was amazing! It made the move so easy and seamless.
Everyone was amazing! It made the move so easy and seamless. Thank you so much! I will definitely be recommending this company to all my friends!
Timothy K.
New York • Jul 06, 2015
★★★★★
I do not recall the names of the two gentlemen who came to movey belongings, but they were on...
I do not recall the names of the two gentlemen who came to movey belongings, but they were on time, very careful and diligent, and did an extremely thorough job. I felt very comfortable with them handling you belongings and was happy to have the A team on my move.
Peter W.
New York • Sep 17, 2011
★★★★★
Moving team was terrific! They were on time, helped me finish packing and were able to get my...
Moving team was terrific! They were on time, helped me finish packing and were able to get my things to my new apartment in a timely manner. Thank you.
JUSTIN A.
New York • Jul 03, 2013
★★★★★
Great team! Very helpful and professional.
Great team! Very helpful and professional. They made moving easy and stress-free Flatrate is the best!!
Paul T.
New York • Jul 27, 2012
★★★★★
The movers were professional and courteous, the whole move was very quick, working with office...
The movers were professional and courteous, the whole move was very quick, working with office staff was easy and smooth.
Steven P.
New York • Nov 18, 2010
★★★★★
The crew foreman Carlos was amazing.
The crew foreman Carlos was amazing. So courteous. Really made an event I was dreading almost pain-free. The restbof the crew was great too. They asked me the right questions and were very careful and thorough. I will recommend Flat Rate to anyone I know who needs to move.
Bonnie Wong B.
New York • Jul 06, 2015
★★★★★
Our team was fantastic.
Our team was fantastic. Our movers were organized, very communicative, very sensitive to the fact that we had a baby, very efficient. We were very happy with these guys and would highly recommend them.
Christine F.
New York • Sep 27, 2014
★★★★★
The tow movers I had were fantastic.
The tow movers I had were fantastic. They were helpful and speedily. Highly recommend
FRANCINE M.
New York • Sep 16, 2011
★★★★★
The team of movers was fantastic and very professional.
The team of movers was fantastic and very professional. They made a stressful experience manageable.
Viral P.
New York • Jul 03, 2013
★★★★★
George and his team were extremely professional and fantastic to work with.
George and his team were extremely professional and fantastic to work with. Would highly recommend them.
SAMANTHA K.
New York • Jul 27, 2012
★★★★★
Movers did a wonderful job! They were fast, efficient, extremely careful, and helpful.
Movers did a wonderful job! They were fast, efficient, extremely careful, and helpful.
Tony H.
New York • Jul 06, 2015
★★★★★
It’s no secret that the price is slightly higher than what some but not all competitors offer.
It's no secret that the price is slightly higher than what some but not all competitors offer. For us, it was worth every dollar for peace of mind. Whenever we move, Flat Rate is the first I call for a quote.
Adrienne F.
New York • Sep 26, 2014
★★★★★
I would highly recommend Flat Rate Moving.
I would highly recommend Flat Rate Moving. The entire experience exceeded my expectations. The movers were professional, careful and courteous.
James J.
New York • Sep 15, 2011
★★★★★
Everything was great from move out to move in – the customer service rep Bernard was great,...
Everything was great from move out to move in - the customer service rep Bernard was great, the movers were very courteous, careful and responsive.my only complaint - was some damage to some shelves which were in my credenza
Mark O.
New York • Jul 03, 2013
★★★★★
Professional attention all the way through the process.
Professional attention all the way through the process. The crew on the job were AMAZING! This was a complicated move and they took all the stress out of the process. It was even FUN! Jose and Carlos deserve special recognition. I would hire you again in a heartbeat. Thank You! Thank You! Thank You!
Edward M.
New York • Jul 26, 2012
★★★★★
My family and I lived in a 3 bedroom apartment for 42...
My family and I lived in a 3 bedroom apartment for 42 years. We also had stored possessions in Pennsylvania. We were very anxious about our move. Flatrate's relocation consultant, Travis Mcdonald, Politely and professionally designed our move resulting in a most positive experience for us. Further, the team of movers sent by Flatrate were excellent. They were punctual a...
Tanya A.
New York • Jul 04, 2015
★★★★★
Matt Ockers is absolutely amazing — personable,...
Matt Ockers is absolutely amazing -- personable, professional, responsive and clear in communicating. He managed out previous moves and we were delighted that his expertise and Flat Rate's competitive pricing meant we could use you again. We have already recommended him and Flat Rate to someone who will be moving in the next few months.
Marjorie - Lorence L.
New York • Nov 18, 2010
★★★★★
thanks for a good job, Manny and the others are very efficient, smart and pleasant workers.
thanks for a good job, Manny and the others are very efficient, smart and pleasant workers.
Maria A.
New York • Nov 29, 2010
★★★★★
Professional.
Professional. Clean. Speedy. Careful. Courteous. Great customer service by sales person.
Gillette E.
New York • Jul 11, 2013
★★★★★
Each mover was extremely professional and handled my...
Each mover was extremely professional and handled my belongings with great care. I would definitely use FlatRate again. My only frustration with the move is that my items will take up to 19 days to receive since I'm moving across the country and an exact day of arrival is not available until 7 days after my items were originally moved from my old home.
Robert W.
New York • Oct 07, 2014
★★★★★
I had used you before 9 years ago and was pleased to become a return customer.
I had used you before 9 years ago and was pleased to become a return customer. Keep up the good work
Joshua S.
New York • Jul 10, 2015
★★★★★
excellent experience – the actual moving team and...
excellent experience - the actual moving team and movers were top notch, they were patience, very careful, very polite and nothing was broken or missed. The relocation specialist was a bit slow to answer questions, but otherwise, I was very impressed with the service and will use you again!! This was by far the most honest, reliable and best moving company I have ever u...
Hong S.
New York • Sep 26, 2011
★★★★★
I used Flatrate company.
I used Flatrate company. It was very reasonable price. Flatrate was $500 cheaper than big John moving company.(I called big John company, The person named ED was very rude on the phone, and this big John moving company gave me $500 more than Flatrate moving company). My moving went smooth and on time. They sent me 4 people and they are very professional and nice. In the...
WATFA S.
New York • Nov 29, 2010
★★★★★
It’s the second time I use FlatRate and intend on using them again for my next move.
It's the second time I use FlatRate and intend on using them again for my next move. Everyone I interacted with was very professional and helpful. It was the easiest part of my move.
Harriet H.
New York • Jul 31, 2012
★★★★★
The guys were great- so nice, professional, and...
The guys were great- so nice, professional, and hard-working!! George Destefano was really helpful in setting up my move and incredibly responsive to my emails and questions. He was also patient with me when I needed to edit my move plan a few times. I will highly recommend flatrate.
Molly S.
New York • Oct 07, 2014
★★★★★
On both ends of my long distance move, things went exceptionally smoothly.
On both ends of my long distance move, things went exceptionally smoothly. All staff with whom I dealt were quite efficient yet both professional and friendly. Overall, FlatRate made a potentially stressful experience, much less so.
Liora B.
New York • Jul 11, 2013
★★★★★
The team who works on my moving (Kevin/ Dovy and his team) made this move a good and stress free...
The team who works on my moving (Kevin/ Dovy and his team) made this move a good and stress free experience.Thank you to all of you!
Michael C.
New York • Sep 26, 2011
★★★★★
The team was excellent – very professional! It was a horribly rainy day and the team kept...
The team was excellent - very professional! It was a horribly rainy day and the team kept everything dry and moved it all successfully.
Dan K.
New York • Jul 10, 2015
★★★★★
The crew was fantastic, enthusiastic, helpful.
The crew was fantastic, enthusiastic, helpful. Team leader Ido was helpful and friendly, the move went extremely smoothly and was almost completely stress-free. I will recommend you to all my friends!
Delores W.
New York • Nov 28, 2010
★★★★★
The only negative point was at the end neither your supervisor or me checked that all the items...
The only negative point was at the end neither your supervisor or me checked that all the items on the moving list were moved so 2 or 3 items were left behind. on the other hand they moved some items I had not listed--so it evened out. Delores
Chondita C.
New York • Oct 07, 2014
★★★★★
Our movers were awesome, very efficient and can do attitude.
Our movers were awesome, very efficient and can do attitude. The building complained about some damage and I am having a hard time getting the Claims dept to follow-up with me, so I am a little frustrated about that
TONIE W.
New York • Jul 11, 2013
★★★★★
We are a growing architectural design firm and had to...
We are a growing architectural design firm and had to move our office in a series of two moves. From the staff who assisted me on the phone, and everyone who emailed me, to Kevin Volk, our assigned coordinator and consultant, FlatRate never missed a beat. Response time is prompt and all of my interactions via phone/ email were very courteous. Our actual moving team was ...
Lizzette M.
New York • Sep 25, 2011
★★★★★
The move with FlatRate was excellent.
The move with FlatRate was excellent. The movers arrived early in the morning, and were very professional. They knew exactly how to plan the move to make sure everything went as quickly as possible with no damages to my furniture. The move took a total of about 3 hours, and was completely stress-free. The actual movers were very nice and made sure that I was comfortable...
Naomi F.
New York • Jul 30, 2012
★★★★★
The movers were very professional, courteous and proficient.
The movers were very professional, courteous and proficient. If I ever move again, I would absolutely use Flat Rate.
Scott B.
New York • Jul 10, 2015
★★★★★
The movers were super professional and helpful.
The movers were super professional and helpful. Arthur the lead supervisor running the job really worked hard to make a tough day easy for my family.
Jacqueline / Haley K.
New York • Nov 28, 2010
★★★★★
Will be moving again in the spring and will certainly contact flatrate movers for the job! Thank you.
Will be moving again in the spring and will certainly contact flatrate movers for the job! Thank you
Eva J.
New York • Oct 06, 2014
★★★★★
I have moved using FlatRate twice now and each time my move was seamless.
I have moved using FlatRate twice now and each time my move was seamless. It's great to know that there is a consistency in the level of service. Moving is not an enjoyable so I appreciate the the fast, efficient, and pleasant service. Thank you!
DAVID W.
New York • Jul 10, 2013
★★★★★
The move went very well.
The move went very well. The long distance team showed up first, which worked out perfectly because that cleared some room for the local team. Both teams were very professional and actually quite fun to work with. I felt like I should try and help out – but they pretty much insisted that I just sit back and let them do their thing. The long distance delivery has not yet...
jared u.
New York • Sep 25, 2011
★★★★★
these guys are seriously fast, efficient, and friendly.
these guys are seriously fast, efficient, and friendly.. this was my second move with flatrate, and when it's time for a third they wil get my business again..
Janice Y.
New York • Nov 27, 2010
★★★★★
Very professional, friendly and courteous.
Very professional, friendly and courteous. It was an emergency rescheduling and they got it done. I really appreciate that.
Lopa D.
New York • Jul 09, 2015
★★★★★
Everything was professional, efficient and stress-free.
Everything was professional, efficient and stress-free. I even needed an earlier delivery date and the dispatch office made it happen! Went the extra mile.
Jennifer G.
New York • Jul 30, 2012
★★★★★
I was extremely pleased with the high quality service received by both the salesperson and the movers.
I was extremely pleased with the high quality service received by both the salesperson and the movers. The movers were very professional and the move was exceptional! All of my furniture was moved to the new location in perfect condition.