Reviews from recent clients - Flatrate Moving | Page: 8

Verified Buyer Reviews

At FlatRate, we’re dedicated to reimagining the way you move. As our services continues to expand beyond our current frequent locations locally and internationally, the commitment to stress-free, Perfect Move remains constant... but don’t just take our word for it.
FlatRate Moving BBB Business Review
google logo
4.8
Trustpilot logo
4.5

FlatRate Reviews

Get FREE Quote
Review Avatar 5
Jonathan K.
New York • May 06, 2013
★★★★★
Movers showed up early, answered any and all questions, and were courteous and knowledgeable.
Movers showed up early, answered any and all questions, and were courteous and knowledgeable. Would recommend without reservation.
Review Avatar 10
Megan G.
New York • Jul 12, 2011
★★★★★
Professional, punctual, attention to detail.
Professional, punctual, attention to detail. This is the 4th experience I have with this company, and we are always happy and refer friends. Marco and his team were awesome today.
Review Avatar 5
Jeremiah C.
New York • May 12, 2014
★★★★★
The trio of movers that arrived (early – which was excellent) were highly professional,...
The trio of movers that arrived (early - which was excellent) were highly professional, cheerful (despite the early morning), fast and very efficient.I highly recommend FlatRate Movers - especially the team that I dealt with, from Carlos on down - great experience!
Review Avatar 7
Pam A.
New York • Sep 05, 2010
★★★★★
I meant to give you my comments earlier – but you know how moving is!The moving team was...
I meant to give you my comments earlier - but you know how moving is!The moving team was fantastic - so very professional. It was a very long day and they kept their cool the entire time. Thank you so much.. Pam Amodeo
Review Avatar 4
AIMEE H.
New York • May 08, 2012
★★★★★
David Moye (relocation consultant) & Hector & his crew (movers) made my moving experience...
David Moye (relocation consultant) & Hector & his crew (movers) made my moving experience great! Thank you!
Review Avatar 4
Paul O.
New York • May 06, 2013
★★★★★
The movers were prompt, courteous, and helpful.
The movers were prompt, courteous, and helpful. I would definitely use your service again.
Review Avatar 2
BRITTANY K.
New York • Jul 12, 2011
★★★★★
The service was EXTREMELY helpful.
The service was EXTREMELY helpful. In addition, Efrain, the foreman, was so calming and nice, he made the whole process stress-free!
Review Avatar 4
Jennifer M.
New York • Sep 04, 2010
★★★★★
I didn’t have any friends or family to help me move this time and thankfully, the movers I...
I didn't have any friends or family to help me move this time and thankfully, the movers I had were wonderful. They moved everything quickly and safely and were friendly. Thank you so much for making my move from NY to Boston smooth and stress-free!
Review Avatar 5
Dan C.
New York • May 11, 2014
★★★★★
A really great crew of movers.
A really great crew of movers. My best experience.Also Joshua was efficient and relaxed to talk with..
Review Avatar 10
Sherrill C.
New York • May 08, 2012
★★★★★
Naji, foreman, and Tony, his second, were TERRIFIC.
Naji, foreman, and Tony, his second, were TERRIFIC. Pleasant, quick and smart about it. Michael Espinoza was very professional and efficient. Flat Rate is GRate.
Review Avatar 10
Elizabeth R.
New York • May 06, 2013
★★★★★
The sales team was fantastic and the movers were professional, fast and nice.
The sales team was fantastic and the movers were professional, fast and nice. I would highly recommend Flat Rate to friends and would use them again.
Review Avatar 1
Daniel C.
New York • Jul 11, 2011
★★★★★
Only negative is that one of my tables was broken during the move.
Only negative is that one of my tables was broken during the move. My salesperson and all my movers were terrific: friendly, helpful, polite.
Review Avatar 10
Debbie R.
New York • Sep 03, 2010
★★★★★
The two movers that came (Chris and another guy) were real sweethearts: courteous, efficient,...
The two movers that came (Chris and another guy) were real sweethearts: courteous, efficient, helpful, just really nice guys. Please let them know we appreciated their service.
Review Avatar 8
Michael K.
New York • May 09, 2014
★★★★★
The movers did a great job – they were very...
The movers did a great job - they were very professional, polite and careful with all of our things. This was especially important since our move day turned out to be a day of nonstop torrential rain. Things could have gone badly, but your guys really stepped up to the plate and made it happen without complaint. They had a great "can-do" attitude and seemed truly intere...
Review Avatar 4
Maggie M.
New York • May 08, 2012
★★★★★
You guys were incredible! My movers were so capable and...
You guys were incredible! My movers were so capable and totally not sketchy! After a bad moving experience the weekend before Flatrate was exactly what I needed. You gave me a very reasonable flat rate and did everything the way you said you would. I can't stop raving about you guys.
Review Avatar 3
Mirza R.
New York • May 06, 2013
★★★★★
Everything went smoothly.
Everything went smoothly... The gentlemen on the team - from the customer service representative to the movers - were all professional, easy-going, approachable, quick and efficient. Thanks to ALL who assisted in the process!
Review Avatar 1
Cheryl M.
New York • Jul 11, 2011
★★★★★
Absolutely amazing from beginning to end! I would recommend your company, and my crew, to anyone...
Absolutely amazing from beginning to end! I would recommend your company, and my crew, to anyone looking to move.
Review Avatar 3
Cara D.
New York • May 26, 2015
★★★★★
This is my 3rd move (1st long-distance) but each time everything is done with professionalism and...
This is my 3rd move (1st long-distance) but each time everything is done with professionalism and courtesy. Will continue to use Flat-Rate whenever I move!
Review Avatar 4
Arthur M.
New York • May 13, 2013
★★★★★
Sorry it took so long to get this filled out, I drove...
Sorry it took so long to get this filled out, I drove across the US to California. I cannot overstate how great everyone at FlatRate was. Stefan was a superb crew boss and they did a professional job. It turned out I had more boxes than anticipated and they had to do some repacking, which I was sorry about and would certainly be willing to pay an adjustment if necessary...
Review Avatar 6
Yael M.
New York • May 19, 2012
★★★★★
Great job – move was flawless – the guys were terrific – have used Flatrate in...
Great job - move was flawless - the guys were terrific - have used Flatrate in the past and will continue to use you in the future! Special note - Alex is great employee. Thank you for making the move as easy as possible.
Review Avatar 3
Mickey B.
New York • Sep 12, 2010
★★★★★
I was coordinating this move for my mother-in-law and could not have been happier with all...
I was coordinating this move for my mother-in-law and could not have been happier with all aspects of the move. From James Love the sales person to the movers and customer service folks who call to confirm the move. I am completely satisfied as is my mother in law and I am grateful. Thank you.
Review Avatar 7
Andrew Sagor K.
New York • Jul 18, 2011
★★★★★
Frank was amazing and was his team.
Frank was amazing and was his team. This is the second time I have used Flat Rate and I continue to be very satisfied with the quality and professionalism of the movers and the care they put into moving your things.
Review Avatar 6
Allison T.
New York • May 26, 2015
★★★★★
The movers were amazing – from start to finish everything was perfect and low stress.
The movers were amazing - from start to finish everything was perfect and low stress.
Review Avatar 10
Fred Q.
New York • May 19, 2014
★★★★★
As always, the preparation, dispatch, etc.
As always, the preparation, dispatch, etc. were all fantastic. However, I really want to compliment the move crew. They went above and beyond to make sure my move experience was a great one. The team was extremely professional; and everything was completed extremely efficiently (and actually much earlier than expected). This was one of the smoothest, stress-free moves I...
Review Avatar 10
Erika R.
New York • May 13, 2013
★★★★★
The Team from Flatrate that packed and moved me last Friday was incredible.
The Team from Flatrate that packed and moved me last Friday was incredible. They showed up early, moved quickly and were kind and professional. If/when I move again, I will definitely use Flatrate. I would also recommend them to friends and family. Thank you so much!
Review Avatar 6
DANITA T.
New York • May 17, 2012
★★★★★
Many thanks to my sales rep, Zulkeia, and movers Joseph and Juan.
Many thanks to my sales rep, Zulkeia, and movers Joseph and Juan. The whole process was executed in excellence. I will use Flat Rate Moving in the future and recommend broadly! Thank you Flat Rate for making moving around in NYC stressfree and easy.
Review Avatar 2
Saul S.
New York • Sep 12, 2010
★★★★★
Great experience from start to finish.
Great experience from start to finish. Joseph, my sales rep, patiently checked in with me for many months while I waited for my new apartment to be ready, and was always polite and accommodating. The move-in team yesterday were great: personable, respectful of my stuff, and asked where I'd like every piece, down to the last box.
Review Avatar 1
Evelyn A.
New York • Jul 18, 2011
★★★★★
This was the easiest move I have ever done and I have moved all over the east coast.
This was the easiest move I have ever done and I have moved all over the east coast. Roberto and Jose were on time, efficient, and worked diligently to make sure everything went smoothly. They were so professional and very nice guys. I would definitely recommend and will use Flat Rate movers again.
Review Avatar 8
Eddy F.
New York • May 25, 2015
★★★★★
I’ve moved quite a few times.
I've moved quite a few times. My roommate moved with you guys and she recommended you. She was right. You guys are freaking amazing. Very accommodating on the planning end but the best part was how super helpful the dispatch and storage office was when I realized I left my passport in something you guys packed and had to get it. Will definitely be moving again and will ...
Review Avatar 6
Sandra K.
New York • May 19, 2014
★★★★★
Please tell the crew that moved us that they did their job so well.
Please tell the crew that moved us that they did their job so well.We had such a smooth move - moving is so traumatic and they made it so much better. They were so professional and everything was handled with care. Thank you so much!
Review Avatar 10
Maria Esther Q.
New York • May 16, 2012
★★★★★
Thanks for the whole experience.
Thanks for the whole experience. I had to contact my salesperson and the international coordinator several times and they were always super helpful and patient with me. The moving crew was awesome, polite, helpful, and professional. Until the very end they were patient and extremely helpful. I couldn't have asked for more.
Review Avatar 6
Fabio M.
New York • May 13, 2013
★★★★★
This was an expert job and the team that moved me was top notch.
This was an expert job and the team that moved me was top notch. The cost of moving was money well spent.Thank you.
Review Avatar 8
Adam W.
New York • Sep 10, 2010
★★★★★
A family member passed away the day before my move.
A family member passed away the day before my move. My mind was a mess and I felt disorganized and distracted. Alex, Alex, and Andre not only took care of everything but also put a smile on my face. I've never had a moving experience this easy, let alone this enjoyable. Next time I move, I won't look upon the event with dread and will simply call FlatRate. Thank you.
Review Avatar 4
Marine/Carsten w.
New York • Jul 18, 2011
★★★★★
We were utterly impressed with the performance, the care, the speed, the attention to detail and...
We were utterly impressed with the performance, the care, the speed, the attention to detail and the stellar attitude of your team! We enjoyed moving with you and are very grateful for everything you did for us.
Review Avatar 9
Shaina N.
New York • May 19, 2014
★★★★★
My sales rep was a great first impression of the...
My sales rep was a great first impression of the company which was why I choose flat rate moverss. But the moving team stole the show and were fantastic. Sasha and his colleagues were very nice and trust worthy. They came early, moved quickly and handled everything with such care. I never had a doubt about a thing and was so pleased in the end. I would 100% recommend th...
Review Avatar 7
Ellen B.
New York • May 15, 2012
★★★★★
Move is not over yet.
Move is not over yet....truck will not arrive at new home (Milwaukee) for about two weeks. So, only half of the move rated here, but it is great so far!
Review Avatar 4
Tom L.
New York • May 12, 2013
★★★★★
The movers were stellar and took time to let my three-year-old help wrapping his rocking horse...
The movers were stellar and took time to let my three-year-old help wrapping his rocking horse and then made sure it was one of the first things off the truck in our new home to unpack.
Review Avatar 5
Stanley J.
New York • Jul 17, 2011
★★★★★
Selecting Flat Rate to handle my move was the best...
Selecting Flat Rate to handle my move was the best decision!! The salesman Homitch to the movers Bernard, Steve the machine and Shawn were great! All took great pride in their work and strived to make the move as pleasant as possible. I will highly recommend Flat Rate to anyone.
Review Avatar 6
Melanie D.
New York • Sep 10, 2010
★★★★★
i used flat rate a few times when i lived in nyc before (in 2004 and earlier) and i would...
i used flat rate a few times when i lived in nyc before (in 2004 and earlier) and i would definitely use them againe
Review Avatar 10
Nathaniel B.
New York • May 19, 2014
★★★★★
Miguel and his crew were great.
Miguel and his crew were great. Fast, efficient and friendly, they turned a stressful experience in to a stress free experience.
Review Avatar 9
Dawn M.
New York • May 23, 2015
★★★★★
I have only moved once before but as a property manager...
I have only moved once before but as a property manager of 2000+ units, I can say that I used Flat Rate because of the overwhelming positive feedback from those I work with. The move went smoothly and the met performing the move were professional, polite, hard working and funny too. I could very highly recommend flat rate, specifically the team that moved my family into...
Review Avatar 1
Megan N.
New York • May 15, 2012
★★★★★
Very professional overall.
Very professional overall. The two movers, Victor and Angel, were incredibly kind, very accommodating and friendly. Super nice guys. Thank you!
Review Avatar 2
Jean M.
New York • Sep 09, 2010
★★★★★
We had a great experience.
We had a great experience. Lots of attention, good price, and a great moving team. Would highly recommend.
Review Avatar 8
Cynthia N.
New York • May 12, 2013
★★★★★
This was our third move here in NYC with Flatrate but...
This was our third move here in NYC with Flatrate but the first LD. Regarding the call prior to the move made by Izabela was very confusing. I suggest you ask the client to have the move screen open so both people are looking at the same details.Or send the same checklist document to the client. There is too much to read and hear over the phone - very frustrating for me...
Review Avatar 7
Scott C.
New York • Jul 15, 2011
★★★★★
Movers did a GREAT job.
Movers did a GREAT job. Very professional, courteous and respectful. The guys worked really hard all day long and completed the job without any issues. The quoted price was the Final price.
Review Avatar 9
Anika R.
New York • May 15, 2012
★★★★★
I have never had such a positive moving experience.
I have never had such a positive moving experience. The movers were highly professional, very efficient, and overall just did a great job.
Review Avatar 3
Sana M.
New York • May 18, 2014
★★★★★
The team was very professional.
The team was very professional. They were very careful with our furniture and other stuff, extremely polite. I highly recommend them!
Review Avatar 4
Robert M.
New York • May 23, 2015
★★★★★
I’m not sure of the value I received as it seemed expensive, but the service was excellent.
I'm not sure of the value I received as it seemed expensive, but the service was excellent.
Get A Quote Now