Reviews from recent clients

No complaints at all. Everyone was very professional. The movers were great -- one time, moved quickly, helped put things away in the new apartment.

Very satisfied with FlatRate. Moving was very smooth, on-time, quick and easy. I would definitely use them again. Customer service was very responsive and easy to deal with.

The head team Adrien was very not only efficient and professional but also kind and good mannered which always helps when moving

Movers were early (which I loved!), fast, and got my move done hours before expected. They were thorough, polite, and made my move streamlined and low stress. Third time using FlatRate and 100% satisfied yet again!

I've used other movers and I have to say FlatRate was by far the best movers I've hire. There were no surprises at the end of the move. I paid exactly what was quoted. You gave me a quote and I was able to renegotiate it. Your sales team and dispatch team were extremely professional. The movers were great. I would definitely recommend FlatRate to others. Keep up the goo...

From our initial inventory review, to the packing and move, our entire experience with FlatRate was top-notch! They made a stressful and hectic time as manageable as it could be! Jose Sanchez and his team were outstanding!

We asked a friend who'd moved a number of times in NYC to recommend movers when we were planning our move from NYC to Bristol in February. She said, "FlatRate. Just call FlatRate!" So, we did.From signing the contract to unloading the truck in Bristol, RI, FlatRate delivered FIVE STARS in all categories. We had to delay our move three times in March due to three nor'eas...

Beyond fabulous! Best professional movers !!! David, Mohammed, and Dean are highlyskilled men with professionalism and integrity.Give them raises and benefits!!!!!!!!!!!

Kevin, my sales rep, was prompt, polite, and responded to my emails promptly. Pedro & Junior, my movers, arrived right on time, were fast and efficient, friendly, and polite. I hope not to ever move again, but if I do, Flat Rate will be my first call. I recommend them without reservation.

We were so pleased. The 2nd move in one year, so we needed the TLC your team gave.

The two moving men were absolutely the best. Quick, organized and neat. Can't praise them enough.

Bernardo Gutierrez and his team were great handling the move to storage. They were fast, efficient, and helpful with my special requests.Chase Valdez was also excellent answering questions, making suggestions, and getting additional packing supplies to me before the move.

Elias and Carl our movers were excellent. Polite, efficient, and very calming to my panic at times. Would definitely use them again!

The entire move was professionally conducted. Ming and Ivan made the whole process seamless and actually enjoyable. I highly recommend them both and their support teams as well.

The two gentlemen who came to move my apartment, AK (Akbar) and Moses, were exemplary. They truly provided excellent, professional and courteous service. I was thoroughly impressed and feel that my money was very well spent. Thank you!

Ming Wang was wonderful, Armando & his team could not have been better, all great people!

Themovers were great. They were on time, efficient, polite and hard working They were beyond helpful and didn't break a single item. Five stars for Danny, Carlos, & Juan!

Everyone throughout the process so far have been great - esp Manny w/ move planning and Shawn and crew with day of move truck load in. All very professional, communicative and helpful every step of the way. Gives me great peace of mind during what could have been a stressful cross country move experience.

Flatrate was very accommodating with our move. We booked well in advance of the move date but there were snags with the closing and Flatrate was very patient with me as we had to adjust the date and time. They had excellent communication and planning info. They were good communicators both on the phone and online. The movers were friendly and efficient and took care of ...

Another excellent experience with FlatRate Movers. This is our second move with FlatRate in two years--they do a wonderful, professional job. Very courteous, professional, and skilled.

My Senior Relocation Specialist, Adam Robb, was fantastic. He helped me navigate a difficult situation with my building, and he was incredibly empathetic and accommodating throughout the entire ordeal. Couldn't have asked for a better experience.Thanks, Adam!

This is the fourth move flat rate has done for me, and I would never use anyone else!

I'm the president of a fast paced software consulting company and the mom of 3 small kids here in UES NYC. I did not have time to do any cleaning or organizing before the moving team arrived. They were really professional about it and packed everything up carefully and never said a thing about the mess of it all. They were so professional and polite with me. Thank you F...

Rainny's team completely exceeded our expectations. They were helpful, friendly, on time and very careful with our home and possessions. We would highly recommend them to anyone moving around the NY area.

My moving experience with FlatRate was excellent. If I'm ever dumb enough to move again, I'd use them again. This was one of the best moves I've had. Thanks FlatRate!

Our moving team was great! I don't remember the names of all four of the men, but would love to have a list so I could leave a positive review for them and for FlatRate on Yelp. Thanks!

I purchased the pack, move, and unpack service from FlatRate. I'd never done this before, and was worried, but the movers exceeded my expectations. They packed everything well and quickly, even random odds and ends, or and those random things you keep under the sink. Also, both my old and new buildings knew about FlatRate, and worked with them seamlessly.

The movers were absolutely wonderful. On time, professional, furienfky and took great care of my things. Couldn’t have been better!

This has been the best moving experience I've ever had. The guys were super nice, efficient and just a pleasure to work with. You have a customer for life now!

I was very satisfied! Excellent service! I recommended you to two people already!

2nd move with flat rate. Totally professional and extremely polite and helpful. awesome experience

Nothing but good things to say about my experience with FlatRate Moving. Jeffry and Kenny were my movers. They were so friendly and helpful, and they worked really hard.

Great experience! The only hiccup was that it took the movers over 2.5 hours longer than it took for us to drive from our old home to our new home - perhaps they were just using a map, but they would have saved a lot more time if they had used real-time GPS software on a phone such as Waze or Google Maps. If you're not paying for data for the foreman, I think that you w...

From beginning to end, FlatRate was absolutely perfect! Seamless planning and an even better moving day made this process stress-free. I would recommend this service to anyone. Thank you again!

Shawn and the 2 other movers were amazing. Shawn was extremely thorough and took pictures and inventory of all items being shipped. In addition, he reinforced all of our taped boxes and disassembled all necessary items then covered them all with blankets and proper taping. We were very satisfied with Flat Rates process and will definitely recommend them.

The only issue I has was the length the move took. Due to traffic, our move didn't finish until 10 pm. It might be a good idea to consider a two day move for long distances.

I have used Flatrate for our moving needs multiple times and I have always had a great experience. This last move was the best by far. Such an amazing customer service from Zuleika Meade. She was so professional, so patiente and accomodating. The movers were so helpful and kind and worked so hard to make sure we were satisfied. Thank you Flatrate for taking such good ca...

This was my third time using FlatRate and George, the customer rep. and Jose the moving foreman and his great team were completely gracious, accommodating and paying attention to detail. (And not grumpy). I arranged a pre-packing the day before that helped a lot. They packed my wife's China and plates and everything was disassembled, reassembled, and working fine by the...

Juan and his crew were awesome! The worked quickly and carefully. They were also friendly and caring.

Had a really great experience! The move went seamlessly and very quickly. The sales team and moving team were all professional and polite. The confirmation process was smooth, and the movers showed up on time the day of the move. They took care to wrap everything well and nothing was broken or damaged in the process, including in the building itself. No walls were smudg...

My movers, Jamal and Brian, were great -- on time, incredibly courteous, meticulous about packing and my instructions, and fast moving. Everything went as smoothly as it could have. Would highly recommend them and Flat Rate!

Everyone associated with this move was professional, accessible and understanding.

The two movers were very efficient and hard working. I would use flat rate again in the future.

Moving is a stressful time. Alexa in sales is excellent, responsive and terrific. the moving team assigned to my move was fantastic..they have great pride in their work, are thoughtful and work as a "well oiled" machine!Thanks!!!

Excellent workers, on time, extremely careful with my stuff. on time, quick to pack and unpack everything.

Great experience. Only improvement would be if the links to the online app worked - they did not for me, and I was worried that I could not respond to the emails I received for confirmation and such. Matt Ockers was wonderful in quickly reassuring me that everything was all set for the move.

Andre and his team were outstanding. Extremely friendly and professional. They did a fantastic job with the move, working carefully but efficiently. Easily the best experience I have had with a move ever. They should be commended.

The move captain was very professional and service oriented. I would definitely move wth Flat Rate again!