Reviews from recent clients

Great experience and even during a pandemic they worked with me to make sure we were moved properly.

The move went well, we very much appreciate the Flatrate moving team, especially the guys who came out and completed our move smoothly in the middle of the CV-19 crisis. Many thanks.

From my first call, to the actual delivery was a great experience. The two assigned to my move were so accommodating, quick, professional and so attentive to how and where I wanted things placed. Great team, great company. Highly recommend.

Foreman and his crew were absolutely fantastic! In these days of uncertainty and fear, they were reassuring and kind on top of being super professional, meticulous and safe. We were impressed and would highly recommend!

Absolutely the best, so polite so above and beyond and careful. Love these people for helping me at a difficult time and making the experience stress free.

Movers were unbelievable, please thank them for me and my family for moving us under such difficult times. They were amazing!!! Great guys.

Everything was great! Long day but I commend the efforts of everyone at FlatRate during such a challenging time.

Professional yet personable, totally responsive and adaptable to any situation. We moved amidst the COVID madness, and the team did everything in a very timely manner. They were able to find solutions to every issue that came up, even shipping from NYC to Switzerland was made easy – I definitely recommend to everyone.

Fantastic crew across the board: from sales, to dispatch, to movers. Would highly recommend to others. Thanks again!

Speedy and professional service throughout. We particularly appreciated the service in such crazy pandemic times!

Great communication and flexibility with the sales team as my needs changed a couple of times over just a few days due to moving schedules. The move team was superb in every regard. Extremely grateful that they handled this move for me. Thank you

My representative was a great help from the start to the finish. Dispatcher was very friendly. The movers were polite and very professional. They put in a long day as I moved from the Bronx to Virginia . Thanks to all for a great move.

My move today couldn’t have gone easier! The foreman was the best! He had his crew moving and packing was done in a few hours. Extremely happy with how they handled everything!

The whole process was seamless, starting with the quote through ensuring the move went off without a hitch during a difficult time. The moving team was professional, courteous and efficient. Well done!

Thank you for accommodating our move during this challenging time. You made what could have been a bit difficult, easy. We will recommend you to everyone. Thanks again!

[Our representative] was great and very on top of the booking and giving me the best quote. My movers were both tremendous, respectful and quick! In such hard times, I was so happy I was still able to move and have such excellent help. All my items are in perfect condition and I couldn’t be happier with the service!

I am very happy with the service provided. The movers were professional and were able to make the move effortless. Will definitely recommend this company to anyone.

Great service from everyone at FlatRate! I will definitely recommend to others. Very satisfied.

The team did a phenomenal job of getting us moved out quickly without sacrificing attention to detail.

Will not change anything and use them again.

FlatRate has great communication and the move went off without a hiccup which was important during this COVID-19 pandemic.

This company is very responsive and professional. Everyone is personable and respectful. I’ve used them in the past and I would use them again!

Great experience all around. I have used Flatrate 2x and will use them again if/when I move in the future. They are professional and fair.

From the initial call I made to get a quote to the actual day of my move, FlatRate made the entire process a breeze. Their mobile app allowed for day of tracking so I could see exactly when the team would arrive. Upon arrival, the moving team was incredibly warm, professional and accommodating. The moving process can be a stressful one but my moving team told me to sit ...

These movers are efficient and trustworthy. They fell within the timeframe and their prices were competitive. Totally professional movers!

Everything went smoothly, from the initial call up until the last item was unloaded to our new home. The ability to add and remove items online was easy. The movers were courteous and professional. The entire experience was stressless.

There are not enough stars to recommend this company. Every person who I worked with from dispatchers to the moving team made the experience less stressful. The move could not have gone smoother or better.

Movers were amazing and very helpful. Great efficient experience, made for an easy move.

This was the best moving experience I have had. The sales team was very quick to respond. The movers were very fast, courteous and took care of our furniture. Will definitely use flatrate again.

I was extremely pleased with the professionalism and service we received. The movers were on time, finished earlier than expected, and took great care than nothing was damaged. I also appreciate the app and regular contact.

My team was OUTSTANDING! They were punctual, friendly, considerate, careful, polite, and made a very stressful process very easy for me. I will recommend you to all my friends. Thank you Flatrate!

FlatRate was amazing start to finish. My move coordinator made the process super easy. The move team did a fantastic job. They were quick, efficient and very professional. I rate my whole experience a 20 out of 10. Thank you Flat Rate for another fantastic, stresss free move.

I just want to thank everyone involved in my move out. It was a difficult time for me, Roi made the process go very smoothly and quickly. We were able to handle all the paper work and scheduling when he came to give me an estimate. Roi was always available to answer questions and follow up on the COI prior to the move. The movers came on time and were very professional....

Everyone at Flatrate was wonderful from start to finish. Clearly customer service is taken seriously over there and it’s much appreciated.

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Our team did a great job on a complicated move. We moved out of NYC and had delivery to 2 different addresses in rural CT. They arrived early, worked hard, packed and loaded all of our things, arrived just when expected at the first address and unloaded and unpacked at both destinations with hard work and a positive attitude. No adjustment was a problem if it assured th...

My husband and I were so impressed with our moving crew. They were extremely efficient and took excellent care of our items – there was no damage to any of our items as well as no damage to either building. Everything was taken care of very quickly and the team went above and beyond to make sure everything was placed in the right place. I could not have been more ...

Very satisfied for the service provided for FlatRate On March 7 2019. Felt confident since meeting Larry, all the feedback and communication, but mostly happy by the crew of 4 gentlemen who did a caring job and showing a unusual professionalism. Great job.

Sales was extremely helpful getting me a moving plan with a quick turnaround time and easily accommodating changes. The ‘track your truck’ feature on your website was great on the morning of the move, especially given the inclement weather. The movers were courteous and fast. Our foreman was exceptional.

Everything was seamless. Would highly recommend and will be using for my next move.

Everything went perfectly- the price was great; the movers were punctual, helpful and efficient.

First move in my 13 years in NYC that went awesome! The guys were professional, knew what they were doing, and did it all with a positive attitude. Thank you flat rate!

A seamless process from start to finish. Got a quote on a Friday afternoon and we were all moved in by Sunday! Thanks for everything.

The pre- and post-sale service and attention we received from Lewis  was exceptional. He was very responsive to every query – and there were many, we are from Australia and unsure of the NYC process – and genuine in ensuring our move was smooth and stress-free. The three movers were very efficient and professional and polite. They packed, and unpacked, all o...

Throughout the course of my move, Flat Rate personnel were courteous, informative, helpful and easy to reach. This is the second move I've done with them (and my first interstate move), and it couldn't have gone more smoothly. Bernard--my move coordinator--was great at tweaking my move plan every step of the way. The movers were on time and unbelievably fast. Even with ...

Communication was fast and easy to get on-site quote and estimate and to secure our move date. Movers were efficient and everything was moved with no breaks or issues. No complaints and will definitely reach out to flat rate for future moving needs!

Precision and excellence. Thank you for the easiest transition.

I am extremely happy with Flat Rate. Veronica came to see me and she was very personable and kind. We went thru the inventory and she was very helpful and thorough. I thought the price was a bit high, but definitely worth every penny. The movers went above and beyond. I've never seen such great workers. They arrived early, they were professional and kind, reviewed the i...

Amazing! The boys took suck good care of my antique furniture. Nothing was broken and they were very profession.