Reviews from recent clients

This company is very responsive and professional. Everyone is personable and respectful. I’ve used them in the past and I would use them again!

Great experience all around. I have used Flatrate 2x and will use them again if/when I move in the future. They are professional and fair.

From the initial call I made to get a quote to the actual day of my move, FlatRate made the entire process a breeze. Their mobile app allowed for day of tracking so I could see exactly when the team would arrive. Upon arrival, the moving team was incredibly warm, professional and accommodating. The moving process can be a stressful one but my moving team told me to sit ...

These movers are efficient and trustworthy. They fell within the timeframe and their prices were competitive. Totally professional movers!

Everything went smoothly, from the initial call up until the last item was unloaded to our new home. The ability to add and remove items online was easy. The movers were courteous and professional. The entire experience was stressless.

There are not enough stars to recommend this company. Every person who I worked with from dispatchers to the moving team made the experience less stressful. The move could not have gone smoother or better.

Movers were amazing and very helpful. Great efficient experience, made for an easy move.

This was the best moving experience I have had. The sales team was very quick to respond. The movers were very fast, courteous and took care of our furniture. Will definitely use flatrate again.

I was extremely pleased with the professionalism and service we received. The movers were on time, finished earlier than expected, and took great care than nothing was damaged. I also appreciate the app and regular contact.

My team was OUTSTANDING! They were punctual, friendly, considerate, careful, polite, and made a very stressful process very easy for me. I will recommend you to all my friends. Thank you Flatrate!

FlatRate was amazing start to finish. My move coordinator made the process super easy. The move team did a fantastic job. They were quick, efficient and very professional. I rate my whole experience a 20 out of 10. Thank you Flat Rate for another fantastic, stresss free move.

I just want to thank everyone involved in my move out. It was a difficult time for me, Roi made the process go very smoothly and quickly. We were able to handle all the paper work and scheduling when he came to give me an estimate. Roi was always available to answer questions and follow up on the COI prior to the move. The movers came on time and were very professional....

Everyone at Flatrate was wonderful from start to finish. Clearly customer service is taken seriously over there and it’s much appreciated.

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Our team did a great job on a complicated move. We moved out of NYC and had delivery to 2 different addresses in rural CT. They arrived early, worked hard, packed and loaded all of our things, arrived just when expected at the first address and unloaded and unpacked at both destinations with hard work and a positive attitude. No adjustment was a problem if it assured th...

My husband and I were so impressed with our moving crew. They were extremely efficient and took excellent care of our items – there was no damage to any of our items as well as no damage to either building. Everything was taken care of very quickly and the team went above and beyond to make sure everything was placed in the right place. I could not have been more ...

Very satisfied for the service provided for FlatRate On March 7 2019. Felt confident since meeting Larry, all the feedback and communication, but mostly happy by the crew of 4 gentlemen who did a caring job and showing a unusual professionalism. Great job.

Sales was extremely helpful getting me a moving plan with a quick turnaround time and easily accommodating changes. The ‘track your truck’ feature on your website was great on the morning of the move, especially given the inclement weather. The movers were courteous and fast. Our foreman was exceptional.

Everything was seamless. Would highly recommend and will be using for my next move.

Everything went perfectly- the price was great; the movers were punctual, helpful and efficient.

First move in my 13 years in NYC that went awesome! The guys were professional, knew what they were doing, and did it all with a positive attitude. Thank you flat rate!

A seamless process from start to finish. Got a quote on a Friday afternoon and we were all moved in by Sunday! Thanks for everything.

The pre- and post-sale service and attention we received from Lewis  was exceptional. He was very responsive to every query – and there were many, we are from Australia and unsure of the NYC process – and genuine in ensuring our move was smooth and stress-free. The three movers were very efficient and professional and polite. They packed, and unpacked, all o...

Throughout the course of my move, Flat Rate personnel were courteous, informative, helpful and easy to reach. This is the second move I've done with them (and my first interstate move), and it couldn't have gone more smoothly. Bernard--my move coordinator--was great at tweaking my move plan every step of the way. The movers were on time and unbelievably fast. Even with ...

Communication was fast and easy to get on-site quote and estimate and to secure our move date. Movers were efficient and everything was moved with no breaks or issues. No complaints and will definitely reach out to flat rate for future moving needs!

Precision and excellence. Thank you for the easiest transition.

I am extremely happy with Flat Rate. Veronica came to see me and she was very personable and kind. We went thru the inventory and she was very helpful and thorough. I thought the price was a bit high, but definitely worth every penny. The movers went above and beyond. I've never seen such great workers. They arrived early, they were professional and kind, reviewed the i...

Amazing! The boys took suck good care of my antique furniture. Nothing was broken and they were very profession.

I am relocating to California from New York. This is the second time I have used Flatrate. Thus far, I could not be happier with the service that Flatrate has provided. My salesperson, Zuleika Meade was incredibly helpful, kind, and patient. Our movers, Kennard, Curtis and Warren provided outstanding service from beginning to end. Not only did they show up early, but th...

I have moved several times and have never had such a good experience. The crew was quiet & quick. Everything was very well wrapped which was a big help because it was pouring out. I intend to use Flat Rate for my next move.

Please express my gratitude to Marco, Bova and Alan for a job beautifully done. Great guys and amazing workers. Flat Rate is very fortunate to have people such as these men on their team. Thank you all so much.

The move was quick, professional and well done. Loading from the NY apartment took less time than expected and despite the challenging stairs in Bronxville, the crew did a terrific job. Great team, no damage and overall a great move. Flatrate lives up to its reputation!

The team that moved me were EXCEPTIONAL!!! They were helpful and polite. They were respectful of the building's moving policies and understanding of my stress about the move. Overall, I will recommend Benn's team WHOLEHEARTEDLY and without reservation to anyone who will listen. Please use me as a reference for potential clients in the future.

Great Service. Friendly movers. Polite and quick. Would gladly recommend FlatRate Moving to a friend.

It was excellent- from start to finish, I was very happy with the moving process. The Foreman and crew were wonderful- friendly and super careful with packing everything safely and securely. All in all the smoothest move I have ever had.

These guys,(Ivan and his crew) where ROCK STARS!!! Very efficient and hard working. Give them all a raise!!!!!!!!!!

The team was kind and very efficient. They did leave a dolly and a wardrobe box behind. Can I leave them with my current doorman for someone on your team to pick them up?

Claudia was terrific -- very helpful, thorough and a pleasure to work with. The movers at both ends were efficient, polite and neat. And our artwork and dinnerware arrived in perfect shape. Brave, FlatRate!

This was amazing. Lisa was so helpful in setting up and readjusting my inventory list with every change. Roz and his crew of movers were sweet, fast and efficient. I had to have my couch dis/re-assembled. The carpenters were super fast and the lead carpenter even fixed 2 jammed drawers on my "quality" ikea dresser. Way above and beyond the call of duty. I highly recomme...

I have used FlatRate for 3 moves, and each experience has been great. It takes most of the pain of moving away.

The salesperson and movers were fantastic! They truly did an outstanding job. The movers were very thorough and made sure none of our belongings were damaged. I would highly recommend them and will be sure to use them for my future moves.

I used Flatrate last year and because of the terrific job they did last year, I hired them again. This time is was just as perfect. The Flatrate movers came on time and smoothly and efficiently packed up everything. They delivered and set up the furniture at the new place smoothly as well. They really took out all the worries that comes with a big move. During the entir...

You should be called "FLATRATE PROFESSIONALS" AS YOU ARE TRULY VERY PROFESSIONAL AND KNOW HOW TO MOVE FOLKS. I VERY HIGHLY RECOMMEND FLATRATE

the service provided was absolutely wonderful from start to finish. The man who did the estimate, Joe, was very very helpful and informative. The movers were wonderful too. They were calm, patient, and willing to help us in any way they could. Everything arrived in perfect order. Thank you so much. The

Having used many different moving companies over the years, I was accustomed to a polished and helpful salesperson looking for my business. But Travis was thorough, thoughtful, professional AND friendly. And he followed up on details, returned messages, and was very clear about the process and very reassuring. Then the packers showed up and finished in less time than ex...

Extremely qualified crew. Arrived on time, was careful with my stuff because of the weather, went an extra mile to pick up bubble wrap to make sure that items were appropriately secured. Friendly and helpful from beginning till the end.

Quote and scheduling process was ok; not up to par with previous experience; previous sales contact was more on top of things i.e. insurance info was not sent as agreed, boxes shipped to wrong address; crew was excellent; on time, fast, careful, polite, detail oriented

Great bunch of guys, super helpful and very efficient. Nothing broke and it all went off more smoothly than I'd imagined.

Our move team was awesome! They packed, moved everything perfectly and were efficienct and friendly- great experience!